Key Account Manager

1 week ago


Nunawading, Victoria, Australia Recruitment Alternative Full time

A leading, well-established global brand:

-
Dynamic and supportive team culture:


  • Career progression and personal development

About the Role
Our client is seeking a highly motivated, result-driven

Key Account Manager to join their dynamic team.


Reporting directly to the CEO, this role is a combination of strategic and hands-on role, through effective account and client management, this role will identify and drive growth opportunities across all key account portfolios whilst maintaining a high level of customer satisfaction.


What's great about this role:

  • Opportunity to work on varied portfolios of major accounts
  • Dynamic team environment supportive culture
  • International brand
  • Continuous personal development and career progression

Duties:

  • Develop and maintain trusted relationships with a portfolio of major accounts to ensure they don't turn to competition
  • Acquire a thorough understanding of the needs and requirements of key accounts and expand the relationships by continuously proposing solutions that meet their objectives
  • Develop and implement effective creative sales strategies across all brands
  • Support Sales Agents and the internal Sales Administration and Customer Service team members to achieve sales targets and optimal business results
  • Establish, monitor and analyse key performance targets and metrics and suggest improvements
  • Prepare, track and review monthly, quarterly and annual sales forecasts and communicate with management
  • Be the point of escalation and resolve any issues and problems faced by customers and key accounts to maintain trusted and longterm relationships

Skills and Experience:

  • Minimum 5 years' experience and demonstrated success as a Key Account Manager, ideally within the wholesale/retail industry.
  • A BSc degree in Sales, Marketing, Business Administration or relevant field.
  • Experience supporting geographically dispersed Sales Agents.
  • An ability to develop, interpret and analyse sales performance metrics.
  • An indepth understanding of effective sales strategies.
  • Outstanding customer service and excellent negotiation skills.
  • Exemplary communication skills and team management skills.
  • Analytical skills with a problemsolving attitude.
  • A high performing and cando attitude.
  • Knowledge of CRM software (Sage would be advantageous) and the Microsoft Office Suite.

How to apply

Job ID:

KM11908

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