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Technical Writer

3 months ago


Melbourne, Victoria, Australia Jivaro Full time
Amazing staff discounts

  • The chance for career progression
A well known ecommerce Australian retailer is looking for a Technical Writer to join their team and support the customer purchasing experience

The key responsibilities for this role:

  • Develop user manuals to ensure customers have technical information on all products.
  • Identify areas of opportunity and improvement.
  • Collaboration with the purchasing team.
  • Support the technical writing team.
  • Research and recommend improvements for user guides.
  • Collaborate and create training guides for the customer care team.

To be successful you will have:

  • A relevant degree in Business, Marketing, Communications, Engineering or similar
  • Great communication skills and ability to maintain relationships across teams
  • Ability to multitask and manage multiple projects at a time.
  • Experience with Adobe Suit and Project Management highly desirable.
  • Ability to work in a fast paced working environment

Benefits:

  • Amazing staff discounts across their wide range of products.
  • The chance for career progression
and to build your career within the company.