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Medical Receptionist
1 week ago
Job Description:
Randstad is collaborating with a healthcare facility focused on delivering top-notch medical care and tailored patient interactions. We are looking for a highly organized and personable Medical Receptionist to join their dynamic team. As the initial point of contact for patients, you will have a vital role in establishing a warm and effective setting for both patients and staff.
Key Responsibilities:
- Greet patients, visitors, and guests with a pleasant and professional approach.
- Schedule and handle patient appointments, surgeries, and consultations proficiently.
- Register new patients, gather and verify insurance details, and update patient records as necessary.
- Respond to incoming phone calls, address inquiries, and provide assistance to callers in a supportive manner.
- Collaborate with medical personnel to guarantee a smooth patient journey and timely appointment flow.
- Manage billing information, receive payments, and issue receipts.
- Oversee patient accounts, invoicing, and payments with Medicare; essential knowledge of health fund billing.
- Deal with sensitive and confidential data with the highest level of discretion.
Qualifications:
- High school diploma or equivalent; additional education or certification in healthcare administration is advantageous.
- Demonstrated experience as a Medical Receptionist or in a similar administrative role, preferably in a medical environment.
- Outstanding communication and interpersonal skills, both face-to-face and on the phone.
- Strong organizational abilities and keen attention to detail.
- Proficiency in using electronic health records (EHR) systems and standard office software.
- Capability to multitask and manage a fast-paced setting.
- Empathetic and caring approach towards patients and their families.
- Familiarity with medical terminology and procedures is a plus.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional advancement and growth within a flourishing healthcare organization.
- Interactive and supportive work atmosphere.
- Meaningful work that contributes to the well-being of patients and the community.If you are a devoted and client-oriented individual with a drive to contribute to the healthcare field, we welcome you to apply for the Medical Receptionist role. Please submit your resume highlighting your relevant experience and why you are a great match for this position.
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