House Supervisor

1 week ago

Mackay Regional, Australia Melbasupport Full time

Melba opens a world of opportunities for people to live a fabulous life.

Our Story

Melba has been supporting the Victorian community for over 50 years. What began with three families in search of a different kind of day support for their children with disabilities, has become a mission to open a world of opportunities for people to live fabulous lives of their choosing. The human rights of the people we support are at the centre of everything we do.

About the role

As part of our Outcomes team in the South Division, you will lead the team delivering services in one of our residential homes in Rosebud. You will work alongside people we support, their families/guardians and staff to ensure that the people we support receive the highest level of care.

You will work with an incredibly supportive, knowledgeable, and committed Operations Manager who is there to support you. In addition, you will be supported and coached by our Practice Quality and Safeguards team, who are experts in Zero Tolerance, human rights-based Positive Behaviour Support, and a person-centred approach.

Shift work is required with early morning and late nights and one weekend every fortnight. There are no sleepovers required.

Employment, salary and benefits are in accordance with the Disability Services Enterprise Agreement (Victoria) 2018 to 2022 Classification Level DDSO3/A.

What you'll do

  • Supervise the operations of the Supported Independent Living service with regular reporting to the Operations Manager
  • Manage all aspects of team performance including rosters, performance management, records management, quality, and compliance
  • Lead and plan support for people with disabilities within their home and community, based on the goals of individual support plans
  • Support initiatives that allow for individual choice, control and independence within their shared home environment
  • Advocate within the broader community for inclusion, participation, and respect for rights for supported people
  • Convey information to people we support and their families to help meet daily needs and plan support for future requirements
  • Administer medication treatments, therapies or seek assistance according to protocols

About you

  • Must hold a Certificate IV in Disability or equivalent qualification
  • Experience and knowledge in the field of disability and ability to apply policies and processes.
  • Specialised and contemporary understanding of disability and an ability to apply this theoretical knowledge to client support.
  • Understanding and familiarity with NDIS funding and planning processes
  • Understanding of person-centred active support, positive behaviour support and its implementation within a diverse team.
  • Passionate about supporting people with mental health and intellectual disability
  • Knowledge of and skill with coaching, supervision, and planning practices.
  • Competencies using Microsoft Office software programs

You will also bring with you:

  • NDIS worker screening Check
  • Working With Children Check
  • Current unrestricted Australian Driver's License
  • Evidence of complying with COVID-19 Vaccination - 3 doses
  • Current First Aid and CPR certification

In return we offer you:

Employment, salary and benefits in accordance with Disability Services Enterprise Agreement Victoria (DSEAV) 2018 – 2022, classification Level DDSO3/A.

Beyond the financial, you'll also enjoy the support we provide every staff member to be their best. You'll have access to ongoing professional development, employee assistance and a 24/7 support line.

If you are passionate about the disability sector don't miss this great opportunity to join an organisation that is human rights based, values driven, offers a family friendly work environment and makes a genuine difference to the lives of people in the local community.

If you want to truly see outcomes for the people you support we encourage you to apply. Click the Apply button today and attach your current resumé. For a confidential discussion please reach out to Emma Dew, Talent Acquisition Coordinator on

Melba Support Services is an equal opportunity employer. Only applicants with the right to work in Australia will be considered. All short-listed candidates will undergo security screening checks and a values alignment assessment.


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