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Business System Administrator

3 months ago


Eight Mile Plains, Queensland, Australia Multicap Full time

Location: Eight Mile Plains

This role offers an exciting opportunity to play a vital part in optimizing our operational practices and enhancing our systems. If you are a proactive, detail-oriented professional with a passion for driving excellence, we invite you to bring your UKG expertise and apply for this role.

Position Overview:

The primary responsibility of the UKG (Kronos) System Administrator revolves around overseeing the UKG Pro Workforce Management application. This entails managing the UKG environment, implementing new functionalities, configuring pay, attendance, and leave regulations, coordinating system integration with payroll and other platforms, and developing new reports and data views. This role serves as an expert in all facets of UKG Pro Workforce Management, aimed at streamlining business processes, enhancing workforce productivity, and optimizing day-to-day operations. Additionally, the role involves resolving technical issues as they arise and managing user security.

Some of the few things you will be focused on:

  • Maintain an in-depth understanding of the UKG product suite, identifying opportunities for expansion of solutions and services.
  • Configure and upkeep business structures, data views, control centre settings, timekeeping mechanisms, user access controls, pay regulations, basic scheduling, absence management, and accruals.
  • Troubleshoot issues related to time clocks and their configurations.
  • Produce clear, concise, and well-organized technical documentation to uphold standards and procedures.
  • Collaborate with leaders and end-users to devise data views and reports aimed at improving productivity.
  • Serve as the primary liaison between teams.

Experience:

  • Prior demonstrated experience in a comparable role.
  • Proven ability to quickly gain knowledge and skills in an Enterprise system such as UKG Kronos and Payroll Metrics or extensive experience in guiding and supporting the configuring of enterprise systems.
  • Thorough knowledge of standard UKG clock configuration and setups.
  • Proven ability to gain an understanding of legislative requirements or knowledge of the legislative and regulatory requirements per related business function.
  • Proven experience in coaching employees in the appropriate use of the system.
  • Demonstrated problem-solving skills.

About you:

  • Excellent listening, interpersonal, written, and oral communication skills
  • Ability to independently prioritize competing priorities and communicate trade-offs effectively
  • Logical and efficient, with keen attention to detail.
  • Excellent understanding of the organization's goals and objectives.
  • A pragmatic 'can do' approach to meeting time and quality requirements in a commercial and challenging business environment.
  • Strong stakeholder management skills to collaborate and negotiate.

What you need to apply:

  • A Bachelors degree in Computer Science or a related field with relevant experience
  • Experience with UKG systems
  • NDIS Worker Screening Clearance (Yellow Card) – or be willing to obtain.
  • Working with Children Check (Blue card) – or be willing to obtain.
  • NDIS Worker Orientation certificate completed. If you need to obtain: login to

You may be required to travel intra or interstate with overnight stays (including weekends) on short notice.

Why Multicap:

Multicap Group are leaders in disability support and mental health services, providing individualised support, experiences, and opportunities for more than 8000 customers and clients across Queensland, northern New South Wales, and Victoria.

At Multicap Employment we are, what we like to say, "For Purpose" – We always focus on possibilities, not on disabilities, and the possibilities are expanding. We focus on Ability – not disability.

If you're ready to join our team of professionals and make a difference in the world of UKG, hit that "Apply Now" button. We will be closing this job on the 9th of June but will be actioning the resumes as they come in, so don't delay, apply today