Social Work Supervisor, LCSW

Make a significant impact

At The Jewish Board, we are all about making a substantial impact - we serve over 45,000 New Yorkers annually. Join our passionate team that has been dedicated to assisting communities across New York City for nearly 150 years and witness the magnitude of the impact you can create.

Why you'll enjoy being part of our team:

• If you have a specific age group or community you're passionate about assisting, you can discover your specialty here. Our clients and team members represent the diversity of the city we operate in, encompassing individuals from various cultures, faiths, ethnicities, genders, and sexual orientations.
• We are committed to fostering your professional growth by promoting progression and mobility across different programs and roles.
• With 70 locations spread throughout the five boroughs, you can work in close proximity to your residence.
• Ample vacation time and 15 paid holidays will aid you in achieving a healthy balance between work and personal life.
• We provide a comprehensive benefits package including cost-effective, high-quality health and dental insurance with minimal co-pays.
• You will receive continuous support through top-notch supervision, specialized training from our Continuing Education unit, and an educational benefit.

How you can significantly contribute:

The Jewish Board's programs for community behavioral health offer empathetic, top-notch, evidence-based services to individuals and families in our serviced communities. Our team employs a culturally affirming, individual-centered approach to support individuals and families in developing skills and assets to enhance overall functionality, foster hope, and boost resilience. Our programs collaborate closely with community partners to address health discrepancies in our neighborhoods while also acknowledging and celebrating the strengths and resilience of our communities.

The Clinical Supervisor plays a pivotal role in the program's leadership team, focusing on overseeing and executing new/innovative clinical services or treatment models and providing clinical supervision and professional development to licensed personnel. Additionally, this role involves ensuring clients promptly receive top-quality clinical services; supervising administrative functions to support program operations; and ensuring program compliance with federal, state, and city regulations and funding bodies. The supervisor collaborates closely with the program director and leadership team to construct a cohesive, mission-oriented team dedicated to guaranteeing clients receive timely access to quality care and services. The supervisor is accountable for the clinical supervision of staff at the main clinic and satellite locations.

Some responsibilities include, but are not limited to:

Clinical Services

Responsible for developing and overseeing new clinical services or care models to adequately address the clinical requirements of individuals/families and communities we cater to, while ensuring clients access high-quality clinical care in a timely manner. Responsibilities include:

• Identifying deficiencies in clinical services at the program level and devising potential solutions to bridge those gaps
• Leading the implementation of evidence-based treatment or directly overseeing and handling responsibility for innovative care models, in collaboration with the JB training department and/or external organizations
• Ensuring clients access care promptly by expediting admissions and discharges, promptly assigning cases, and ensuring clinicians manage manageable caseloads to minimize client wait times for services
• Tracking appointment availability and show rates
• Providing direct services to clients as required, including intakes and crisis interventions
• Supervising crisis intervention services
• Other clinical duties as delegated

Tasked with ensuring top-quality clinical services are delivered as follows:

• Implementing quality improvement initiatives
• Engaging in quality assurance activities such as chart reviews and utilization management
• Offering individual and group supervision to program staff
• Incorporating recovery, rehabilitation, treatment, and occupational components of the program, where applicable
• Monitoring and following up on program incidents

Personnel

Accountable for ensuring appropriate staffing levels to sustain clinical care and assessing staff performance. Responsibilities include:

• Participating in recruitment and onboarding of new staff
• Timely completion of performance evaluations and appropriately addressing performance issues
• Conducting or participating in staff training and development initiatives
• Monitoring staff attendance and vacation scheduling to ensure program coverage
• Supervising staff, as per licensure requirements
• Planning and participating in other program activities

Administrative Functions and Program Operations

As a member of the leadership team, responsible for ensuring efficient program operations, maintaining program compliance with pertinent regulatory bodies, and ensuring fiscal sustainability. Responsibilities include:

• Leading team meetings, case conferences, and other designated meetings
• Ensuring program and staff adhere to regulations and care standards governing the program
• Utilizing various electronic databases to oversee billing and address any fiscal or billing challenges
• Identifying and establishing systems to enhance program operations as part of program management
• May serve as a backup to other program leaders, assuming operational responsibility in their absence
• Available to work on Saturdays and evenings
• Other administrative duties as assigned

Qualifications:

The Jewish Board seeks skilled individuals of all backgrounds with the following qualifications:

• Master's degree in human services and New York State clinical licensure in social work (LCSW). Strong clinical aptitude and familiarity with evidence-based practices. Exceptional organizational skills, teamwork, and communication abilities. Experience with electronic medical records and proficient in Microsoft Office usage.

By joining us, you'll enjoy these fantastic perks:

• Ample vacation time, paid agency holidays, and 15 sick days
• Cost-effective, high-quality medical/dental/vision plans
• Education assistance and forgiveness for educational loans
• Access to free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 24/7 Accessible Employee Assistance Program
• Life and disability insurance
• Diversity, equity, and inclusion working groups that you can join, such as Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:

The Jewish Board offers innovative, superior, and compassionate mental health and social services to over 45,000 New Yorkers annually. We stand out in serving individuals from infancy through adulthood, including families. We take pride in employing and serving individuals of all faiths, races, cultures, gender identities, and sexual orientations. We are dedicated to forming diverse, fair, and inclusive teams to uphold our mission, and we actively encourage candidates from historically marginalized backgrounds to apply and work with us.

Further on Equal Opportunity:

We value diversity and, therefore, are an unbiased employer that does not discriminate based on various factors. This principle applies to various employment aspects, including recruitment, training, compensation, benefits, and general treatment during employment. We strive to provide reasonable accommodation to qualified employees with disabilities without any form of discrimination. Employees seeking assistance due to physical or mental conditions affecting their job performance should reach out to human resources.

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