Account Manager Full-time

2 weeks ago

Pyrmont, New South Wales, Australia Starcom Full time

Job Description

Starcom – Account Manager

You will be joining a talented and well recognised agency with credentials:

  • 1x Adnews Media Trading Team
  • 1x win & 10+ nominations (eg. 30 under 30, women in media, next of the best)
  • 26x Trade & PR Content
  • 2x B&T - Top 10 Recognition (CEO – Rainmaker and COO – Big Spender)
  • B&T - Starcom 'Gold' for August – Best Performing Agency in Market
  • B&T Award Nominations – Best Digital Transformation and Best Audio Campaigns

The transformation you will experience.

As part of the HX Planning and Activation team, the Account Manager is responsible for planning, client service, and managing & developing the Account Executive and Coordinator. The Account Manager project manages all relevant craft specialists in the creation of client work and supports collaboration across the agency to ensure strong client relationships on a day to day basis. As a valued member of the team, the Account Manager is responsible for driving and enhancing our agency's culture of Never Standing Still.

Your scope will include:

  • Supports client leads to deliver innovative and creative solutions to client briefs
  • Works collaboratively across Starcom and across network as needed – uses good knowledge of products and services to drive business value for clients and Starcom.
  • Executes solutions through the communications planning process
  • Collaborates with the HX Partnership to deliver implementation planning excellence
  • Project manages client plans to ensure accuracy and budget
  • Builds strong client relationship as a trusted member of the agency village
  • Oversee the financial management including invoicing and payments process in line with contractual terms agreed
  • Provides accurate plan details and updates to clients
  • Champions operational excellence across all campaign and project delivery
  • Sets example to team to keep abreast of current and future industry thinking and trends
  • Manages the team including focusing on providing opportunities for them to deliver on individual personal growth plans
  • Manages the overall delivery of campaign across all craft disciplines
  • Presents regularly both internally and to clients
  • Understands the trading implications of planning decisions made to ensure Starcom and client objectives are delivered

What you're looking for

  • A supportive and collaborative culture
  • Clients who are open to be challenged and working progressively.
  • Opportunity to fulfil your career ambitions in a business large enough to accommodate them - we have one of the best mobility programs GLOBALLY

What type of person will be successful in this role

  • Strong written and verbal communication skills
  • Good all round client knowledge including category and brand
  • Strong client relationship management skills
  • People management experience
  • Awareness of latest market developments and trends
  • Expertise across industry planning tools to deliver optimum plans for client KPIs/target
  • Deep knowledge and understanding of financial management tool eg BCC and MScope
  • Strong working knowledge of the media marketplace and new opportunities
  • Attention to detail that is second to none
  • Able to provide solutions and think outside of the box
  • A collaborative team member who thrives in working with others
  • A true professional with strong time management and the ability to juggle multiple priorities
  • Strong organisation skills with a love for being one step ahead
  • Has a curious nature with a willingness for continuous learning and fearless growth

Starcom, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender and intersex (LGBTI) people.

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