Shift Manager/Leader

1 week ago


Braybrook, Victoria, Australia Guzman Y Gomez Full time

Company Description

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We're Australia's only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We're incredibly proud of our amazing people, and the unique way we celebrate Mexican culture in everything we do.

Job Description

The Shift Manager/Leader is responsible for effectively leading the team during specific periods of trade and motivating and engaging the team on shift, by championing our food safety and food quality standards. You will be leading the team through busy service periods, crew training and proactively improving guest experience.

We appreciate experience comes in many shapes and sizes, what we mean specifically is:

  • Experience leading or supervising a team within a busy environment
  • Experience delivering exceptional customer service
  • Completed or willingness to complete Food Safety Supervisor certificate
  • Completed or willingness to undertake Responsible Service of Alcohol course

What we're looking for?

  • Experience leading a team within a busy, high volume environment
  • Bring energy, passion and a positive attitude
  • Give our customers the best experience
  • Be a team player and contribute to an inclusive team
  • Capable of working in a fast paced environment
  • Full working rights in Australia is required

What will you do?

  • As a Shift Manager you are responsible for leading a dynamic team to deliver exceptional operations and customer experience
  • Monitor store performance during a shift, taking ownership of achieving targets and goals
  • Ensuring our food is the best and that all food safety procedures are followed
  • Maintaining a safe and clean restaurant to provide our customers and staff with a safe and healthy environment
  • Managing the customer experience and making sure our customer want to come back
  • Learn – you will have incredible opportunities to learn about restaurant operations, managing people, understanding business metrics, the list goes on

What's in it for you?

  • Free merch/uniform
  • Training, development and growth opportunities
  • Flexible work hours
  • Working in a fun and passionate team
  • Crew team building activities and competitions
  • Discounted meals
  • Cultural celebrations – Day of the Dead and Cinco de Mayo

At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. Since we opened our first restaurant in 2006, we've been OBSESSED with food, bringing the incredible energy of Mexican culture to Australians across the country during breakfast, lunch and dinner, committed to serving the freshest fast food with the best local ingredients.

Ready to join the family? Apply now to start the conversation.


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