Depot Supervisor

Lead a high-performing team, fostering a customer-centric culture to enhance service delivery.

• Build and maintain crucial relationships with external and internal stakeholders, ensuring positive community impact.
• Prioritize health, safety, and compliance, contributing to a secure work environment culture.

About us:

Kinetic is Australia and New Zealand's largest and most diverse bus operator, moving more than
100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over
7300 people and fleet of over
4900 buses.

As a business who genuinely cares about our
customers, our
people, and our
environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.

The opportunity:

Are you ready to drive success in a dynamic role? Join us as a
Depot Supervisor at
Kinetic, where you will play a pivotal role in ensuring
optimal performance of our bus services.

With direct accountability for a dedicated team of drivers, you'll lead the charge in cultivating a
customer-centric culture while maximizing
business performance and
profitability at our
New Norfolk Depot.

You'll be involved in:

• Driving duties to facilitate service delivery with a strong customer focus
• Management of resources including allocating resources, managing headcount, planned leave, absenteeism and day to day employee availability to deliver business operations.
• Ensuring all work allocated to employees complies with National Fatigue guidelines and meets all regulations and Enterprise Agreements.
• Manage as needed, any planned variations to employee's rosters/timesheets and associated data entry or pay query processes to ensure payroll is correctly processed on a weekly basis.
• Drive customer service, actively cultivating a customer focused culture and manage customer needs.
• Constantly engage with staff to seek feedback and create a highly engaged workforce.
• Work collaboratively with depot team to ensure that workplace and industrial relations are managed effectively.
• Ensure that all drivers have the appropriate tools, processes and resources in place to ensure safe, efficient, compliant and costeffective service delivery within their depots.
• Strong stakeholder engagement and developing and maintaining key relationships (internal and external).
• Ensure a high standard of depot presentation and ensure compliance with technical and planned maintenance schedules and Australian standard across depot assets.
• Ensure defect reporting and pretrip inspection processes are followed and put procedures in place to improve performance in this area.
• Regularly audit depot/s to ensure standards are being achieved and work with depot service delivery team to improve performance gaps and identify ways to improve standards, including auditing and contractor compliance

The boxes you'll tick:

• Demonstrated experience in building high performing teams
• Highlevel knowledge of operational systems and logistics functions.
• High level of initiative and demonstrated ability to exercise sound judgement in making quick decisions
• Selfmotivated with a demonstrated enthusiastic approach to daytoday business operations and positive approach to a continual changing work environment.
• HR licence preferred or willingness to obtain as driving buses is required.
• A valid State Driving Authority and Working with Children's Check.
• Current Nationally recognised First Aid and CPR certificates or willingness to obtain.
• Strong computer literacy, MS Office (Word, Excel, and PowerPoint), Internal systems.

The benefits of working with us:

• We are Australasia's leading mass transit bus operator and are rapidly growing.
• We have a diverse, inclusive, and supportive work environment that enables you to succeed.
• We care for our people and provide an Employee Assistance Program which includes wellbeing support, financial and nutritional coaching, counselling, and legal advice.

How you apply:

Kinetic is proud to be an
Equal Opportunity Employer and our people represent the community which we service.

We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.

If you are ready for an exciting career with Kinetic then click the
'Apply' button now

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