Area Manager

1 week ago

Melbourne, Victoria, Australia Nando's Full time
  • Bring your whole self to work and be part of a diverse, inclusive team.
  • Join a purpose-led business with a global brand and a cult following.
  • Career development, regular social events and flexible working arrangements that support your lifestyle.

About the role:

The Area Manager is a key leadership position, working alongside and collaborating with a team of Area Managers and is responsible for Customer, People and Culture, Safety, Operations, Sales and Profit outcomes.

Supporting, leading, and developing around six company restaurants across Victoria (primarily Melbourne Metro areas) being out in Restaurants visibly leading and working alongside your Restaurant Managers, Assistant Managers, and Team Members to create positive work experiences and engage their customers and meet the Area and Business objective.

  • Win the Hearts and Minds of External Customers.
  • Drive team member engagement through positive visible leadership and modelling of the Company Values.
  • Coach and lead Restaurant Management to build people capability within their restaurants, utilising the recruitment, selection and learning and development systems and tools while developing a diverse people pipeline for future growth within the area.
  • Work with restaurant teams to integrate safety processes in restaurant so that safety is always top of mind.
  • Lead the Area's team to consistently deliver high levels of service in every restaurant.
  • Effectively manage any restaurant issues including operations, human resources, marketing and/or supply chain purchasing within the area.
  • Coach and lead the team to:
  • Highlight any opportunities to win additional customers and or sales.
  • Engage and build strong relationships with local communities.
  • Improve sales through operations excellence, LAM and restaurant involvement.
  • Ensure that restaurants achieve on or above target profit results through effective control of operating costs including:
  • Gross Profit
  • Cost of Labour
  • Other operating costs

What you will bring:

  • Ability to manage the overall operations of multiple restaurants and customer service.
  • Track record in aligning and developing engaged, motivated and empowered teams that are customer focused.
  • Sound financial capabilities within all areas of restaurant profitability.
  • Track record in achieving KPIs, particularly sales and profit with experience as a Restaurant Manager/Manager with On or Above Target results.
  • Self-motivated individual with initiative and attention to detail.
  • Demonstrated ability to identify and develop talent.
  • Demonstrated ability to build effective relationships and engage key relationships both internally and externally.
  • Demonstrated ability to work autonomously, problem solve, make sound decisions under pressure and manage time effectively.
  • Vehicle and current driver's license.

What's in it for you:

We want to change the world around us by making a real difference to people's lives.

We embrace inclusivity and opportunity for all. We're enthusiastic and optimistic about the future (and your place in it).

Be part of a Global brand with a legendary product. Most importantly, we don't take ourselves too seriously.

This is a full-time permanent role, where you will be out in restaurants working alongside your teams to support the people to achieve the business results.

Only candidates with the rights to work in Australia & New Zealand will be shortlisted.

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