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eCommerce Manager

3 months ago

Sydney, New South Wales, Australia The Talent Mill Full time

Now Hiring | Pureplay Fashion | Sydney

The Brand |

Our client is a leading pureplay fashion brand at the forefront of eCommerce - renowned for their innovative approach to customer experience and their obsession with all things social

The Role |
The Ecommerce Manager will be responsible for driving conversion and improving user experience across the brands digital platforms.

Content management and product merchandising on-site to ensure accuracy and maximise conversion of the product catalogue. Execute marketing calendar activity including creative briefing and promotion management to meet and exceed conversion and revenue targets. Manage Searchspring agency and collaborate on merchandising strategies, A/B testing, product recommendation, zero search result resolution and campaign management to drive search effectiveness. Lead and facilitate A/B testing plan development and execution in order to identify conversion optimisation opportunities. Manage website maintenance including category reviews and site, page and functionality performance improvements. Lead digital projects across the business and enhance the pipeline including ideation, requirements gathering, documentation and business case approval. Lead and facilitate Moustache Republic account management including ticket logging and prioritisation, testing and retainer monitoring. Participate and contribute to weekly performance reviews and quarterly deep dives utilising analytics from Shopify, Google Analytics and other relevant platforms. Manage delivery of the SEO content and technical streams in conjunction with external agency. Regularly review tech stack performance to identify growth, cost and/or operational efficiency opportunities. Run weekly WIPs with Head of Product to align on any key issues, priorities and tasks, remove roadblocks and drive conversion. Assist Buying, Warehouse and Customer Experience teams with resolving product, order and customer issues. Liaise and resolve issues with various tech vendors as required, eg Searchspring, Shopify etc. Manage the Ecommerce Coordinator (overseas contractor), i.e. manage their availability, set their weekly work plan (in conjunction with the Digital Performance Manager), and monitor their KPI's and productivity. Stay on top of key trends, best practices and new technologies in ECommerce, UX and CX, and proactively communicate to the Digital & Marketing and/or Leadership teams for consideration.

The Skillset |

3+ years' experience in a similar role, preferably within the fashion industry. Ecommerce experience (ideally with Shopify) Applied knowledge of content management systems and apps. Excellent communicator Image and video editing Creative problem-solving Naturally takes ownership of results and proactively drives improvement. Constantly comes up with fresh, relevant and unique ideas and is able to efficiently execute them. Diligent and organised Has a knack for picking up new technologies - fast Innovative mindset - known for always looking to try new things. Love for fashion with a creative eye and attention to detail. Has a strong work ethic that is committed to delivering results.

The Offer |

Based out of their office in the inner suburbs of Sydney - this business have team at the heart of everything they do Collaborative, fun, success orientated - you are joining a culture first business. Strong remuneration package and benefits on offer

The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME's, and multinational corporations within the fashion & retail industry.

Recruitment – but make it ethical, not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long term, meaningful relationships with all stakeholders.

APPLY NOW Angela Millar