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Team Leader

3 months ago


Melbourne, Victoria, Australia YSAS Full time
Applications close by COB on 01st September 202- Generous Salary Packaging

  • Employee Assistance Program available
  • Permanent
  • Full time (76 hours per fortnight)
  • Remuneration SCHCADS level 6 dependent on qualifications and experience + 11 % Employer superannuation
  • Other documents required: Cover letter

About the position


To provide leadership to a team of Youth AOD Outreach and Youth AOD Recreation Workers, overseeing the performance of a range of service types which provide support to young people who present with complex substance use, mental health issues, family disconnection and barriers to accessing a range of vital resources such as education and employment, secure housing and opportunities for pro-social community participation.

Many clients of our services have involvement with statutory programs including Youth Justice, Community Corrections and Child Protection.


The role will support staff through regular supervision, coaching and facilitating service delivery activities such as intake and allocations meetings and client review processes which are in alignment with the YSAS Model of Care and the YSAS Youth Alcohol and Other Drugs (AOD) Outreach Service Guidelines.


The Team Leader may be required to maintain a small caseload proportionate to supervision responsibilities, dependant on operational requirements (which can change over time).

The Team Leader is also required to undertake Acting Manager responsibilities as required (e.g. when manager is on annual leave).

Some of your key responsibilities will be:

  • Provide leadership to a team of Youth AOD Outreach and Youth AOD Recreation Workers
  • Ensure the wellbeing of your team and services through provision of regular supervision
  • Ensure young people and their families who access YSAS services receive a high quality service that is client centred, timely and professional
  • Monitor data, statistical and other compliance requirements of staff who report to Team Leader
  • Contribute to continuous quality improvement in relation to service delivery or business support services and systems
  • In line with the YSAS Model of Care, monitor and assist the achievement of staff members key administrative requirements

Please note:

  • Service delivery aspects of the role may be modified in order to comply with Victorian Government COVID19 guidelines.
  • As part of our Employment screening process you will be required to undertake a National Criminal History check and have a current Working with Children Check.

Further Enquiries


For a confidential discussion about the position, please contact Rodney Donald, Community Manager on regarding the Team Leader - 080_202- YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.


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