State Field Trainer

2 weeks ago

Brisbane, Queensland, Australia Sephora Full time
At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people's lives through the unlimited power of beauty.


As part of the LVMH family, Sephora's excellence, innovation, and entrepreneurial spirit have made us the world's leading beauty retailer growing twice faster than the market.

Across Australia and New Zealand, we have 30 stores, a growing online platform and we plan to grow this year on year.

Not only do we have stores we also have a head office based in Sydney CBD. Sephora has a diverse number of roles to offer.

Sparked by energy and excitement, our passion is contagious.

So, if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.


While at Sephora, you'll enjoy...

  • Opportunities for personal development here in Australia and New Zealand
  • Opportunities across our global group of highend luxury brands
  • Gifted products throughout the year along with store discounts of up to 45% off
  • Paid Parental Leave, Birthday Leave & Personal Leave
  • Health and wellbeing initiatives including: Discounted Gym memberships & 24/7 Mental Health wellbeing programs
  • Life Insurance
  • Unique online learning platform
  • Fun social calendar
  • Fortnightly Pay + Super + Commission

The Opportunity:


As the Field Training Executive for Queensland & Western Australia you will drive education and training both in a classroom environment (physical and virtual) and via in store coaching and collaboration with District Managers and Store Management Teams.

The FTE's responsibilities include planning, coordinating, communicating, delivering, and assessing Sephora and Brand classroom training along with in store coaching.

The FTE will assess and communicate training needs, develop tailored coaching plans for teams in addition to tracking and recording learning outcomes.

The FTE ensures adherence to Sephora concept and culture, maximum profitability, and compliance with Sephora's objectives and policies.

You'll shine here if you enjoy

  • Coordinating and deliver a variety of Sephora classroom and online training programs
  • Developing brand partner relationships in order to achieve training outcomes
  • Coaching and following up classroom training initiatives within store teams
  • Identifying and addressing present and future training needs for individuals within store teams
  • Analysing KPIs to determine trends and gaps in education and capability.
  • Product and category training
  • Exercising influencing and lateral leadership skills to drive educational outcomes
  • Maintaining and reporting training engagement through session attendance, LMS data and Instore training overviews
  • Assisting in the recruitment process of specialist roles through practical assessment of category skills
  • Executing store elearning schedules with store teams
  • Delivering content and coaching managers in leadership and soft skills

We would love to hear from you if you have:

  • Certificate IV Adult Training and Assessment highly regarded
  • Retail, Skin, Colour or Fragrance qualifications highly desirable
  • Retail/Sales Training experience highly desirable
  • Previous experience in learning content creation and design highly desirable
  • Previous experience in retail mandatory
  • Open availability to be able to travel between states, according to training and coaching needs
  • Adult training and coaching experience with an understanding of adult learning principles
You can
unleash your creativity, because we've got disruptive spirit. You can
learn and evolve, because we empower you to be your best. You can
be yourself, because you are what sets us apart.
This, is the future of beauty. Reimagine your future, at Sephora.
Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

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