Gaming Business Manager
1 week ago
Who we are?
We are the Mounties Group, Australia's #1 registered Club group.
The Mounties Group employs over 900 people throughout ten venues spanning across South-West Sydney, Northern Beaches and the Central Coast.
We are more than just a Club
We are a people first, profit-for-purpose group that exists with the sole purpose of improving the lives of our members and the communities in which our venues operate.
Our business extends beyond Hospitality to Aged Care, In Home Care, Medical Specialty Facilities, Fitness and Aquatic Facilities, Learn to Swim, Leisure, Beauty, Hairdressing, Cryo, Physio, Children's Play, along with sponsorship and support to local Adult and Junior Sporting teams totalling 3000 members and Major Sponsor of the Mounties Care - Care Flight Helicopter.
What we are looking for?
Due to an internal promotion, we are looking for our next superstar with demonstrated gaming business experience and passion to lead a tight knit and high performing team.
Based at our flagship club Mount Pritchard, your role will be to oversee the Gaming operations with a continuous focus on strategic and improvement initiatives.
Some of your key duties:
- Developing and implement industry leading customers service standards
- Manage the delivery of a customer service culture to all gaming staff
- Maintain a high level of visibility within the gaming operation to staff and customers
- Implement and manage strategic initiatives and projects.
- Mitigate risks and ensure compliance relating to Gaming legislations
- Be involved in the formation and development of the Mounties Group Tiered Loyalty Program
- Oversee gaming products, jackpots and programs with customers' needs
- Development of strategies to improve gaming revenue
- Ensure existing and new customers are recognised and rewarded according to their expenditure in the club
- Review and analyze existing customer behaviour and provide recommendations on suitable ways to reward and recognise the varying tiers of the program
- Strategic planning of gaming initiatives and future planning
What you'll need to succeed
- Be passionate in delivering outcomes
- Demonstrated Gaming Operations experience is a must
- Ability to hit the ground running
- Excellent knowledge of Gaming Regulation and Compliance (mandatory)
- Excellent Knowledge of Gaming Systems, Aristocrat, network and product.
- Experienced with creating gaming policy and procedures
- TAB and KENO knowledge
- High level of professionalism with sensitivity to confidential issues
- Ability to multitask and work under pressure against multiple priorities
About You
- Professionalism, understanding and sensitivity to confidential matters
- Strong People management experience and ability to lead a team
- Strong written and verbal communication
- Excellent time management with strong attention to detail
- Capability of working both independently and in a team environment
- Capacity to work in a fastpaced environment and manage tight deadlines
- Must have a current NSW Liquor and Gaming RSA, RCG
- Must have a current RG certificate
Some Benefits
- Allocated onsite parking.
- Attractive Salary on offer
- Learning and Development opportunities
- Discounted meals to a range of our popular onsite restaurants
- Discounted gym membership to our onsite stateoftheart gymnasium
-
Gaming Product and Systems Manager
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeWho we are?We are the Mounties Group, Australia's #1 registered Club group. The Mounties Group employs over 900 people throughout ten venues spanning across South-West Sydney, Northern Beaches, and the Central Coast.We are more than just a ClubWe are a people first, profit-for-purpose group that exists with the sole purpose of improving the lives of our...
-
Mount Pritchard, New South Wales, Australia Mounties Group Full timeAbout UsMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 220,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...
-
Gaming Supervisor
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeWho we are?We are the Mounties Group, Australia's #1 registered Club group. The Mounties Group employs over 900 people throughout ten venues spanning across South-West Sydney, Northern Beaches, and the Central Coast.We are more than just a ClubWe are a people first, profit-for-purpose group that exists with the sole purpose of improving the lives of our...
-
Mount Pritchard, New South Wales, Australia Mounties Group Full timeMount Pritchard NSWAbout UsMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness,...
-
Mount Pritchard, New South Wales, Australia Mounties Group Full timeAbout UsMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...
-
Gaming Operations Coordinator
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeWho we are?WE are the Mounties Group, Australia's #1 registered Club group. The Mounties Group employs over 900 people throughout ten venues spanning across South-West Sydney, Northern Beaches and the Central Coast.We are more than just a ClubWe are a people first, profit-for-purpose group that exists with the sole purpose of improving the lives of our...
-
Gaming Product and Compliance Analyst
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including Health & Fitness, Retail, Medical,...
-
Gaming Product and Compliance Coordinator
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members. Mounties Group have over 230,000 members that use our services across a broad range of industry sectors including Health & Fitness, Retail, Medical,...
-
Beverage & Gaming Attendant - Mounties
7 days ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeMount Pritchard, NSWABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 230,000 members that use our services across a broad range of industry sectors including: Health & Fitness,...
-
Beverage & Gaming Attendant - Mounties
7 days ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 230,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...
-
Beverage & Gaming Attendant - Mounties
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members. Mounties Group have over 230,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...
-
Group Central Cash Office Manager
7 days ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeAbout UsMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 230,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...
-
Cash Control Officer
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeAbout UsMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 230,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...
-
Group Central Cash Office Supervisor
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeAbout UsMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 230,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...
-
Group Central Cash Office Supervisor
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeMount Pritchard NSWAbout Us Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 230,000 members that use our services across a broad range of industry sectors including: Health & Fitness,...
-
Cash Control Officer
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeAbout UsMounties Group holds dear the core values of Family, Honesty, Care, Innovation, Fun, and Loyalty. As a Mutuality, our organization is solely owned by its members with a primary focus on enhancing their quality of life.With a vast membership base exceeding 230,000 individuals, Mounties Group serves various industry sectors such as Health & Fitness,...
-
General Manager
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeOne of Australia's leading mobility scooter businesses has joined with one of Australia's largest Social Enterprises to change the face of Independent Living in Australia and place the customer at the front of mind when it comes to products.Scooters Australia are joining together with Mounties Care, to create the leading provider of Independent living aids...
-
Marketing Executive
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 220,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...
-
Community Engagement Executive
7 days ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 230,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...
-
Communications Executive
1 week ago
Mount Pritchard, New South Wales, Australia Mounties Group Full timeMount Pritchard NSWABOUT USMounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness,...
