Principal Consultant

Consultants (Information & Communication Technology)

Insight is a publicly listed Global Fortune 500 IT company and end-to-end solutions provider. We've been in business since 1988 and have 12,000 staff across the globe. We have recently been awarded #11 in Australia's Best Workplaces in Technology 2023 and Microsoft Partner of the Year 2023. We live and breathe our values of "hunger", "heart", and "harmony" every day.

Principal Consultant - Dynamics CRM and Power Platform
An amazing opportunity to be part of our growing Dynamics and Power Platform Practice on the East Coast. We are seeking a Principal Consultantwith solid skills in Dynamics CRM and Power Platform to join our CRM practice.

Role Purpose

Principal Consultants are sales focused technology specialists, who are viewed as trusted advisors by clients. The Principal Consultant will act as the technical lead on projects, overseeing a number of Technical/Delivery Consultants on larger engagements. They will also be responsible for assisting with the development of Intellectual Property (IP) in their expertise areas.

Principle Accountabilities & Responsibilities

• Act as leader for the differentiation of Insight's technical capability.
• Develop solution knowledge and share this IP both locally and Asia Pacific wide.
• Focus on assisting the practice team to meet the Services Practice's financial target.
• Assist with client proposals and engage early on in the client planning and solution definition phase.
• Working together with Account Managers (AM) and Project Managers (PM), define the roadmap and milestones for each project, and the required involvement of delivery teams.
• On all engagements the Principal Consultant should own the proposed solution, oversee the Delivery Consultant team members and remain engaged with the client.
• Take responsibility as the technical representative of Insight within strategic accounts to develop strong client relationships and identify opportunities for Insight.

Key skills, Knowledge and Experience

• A bachelor's degree in a technical discipline.
• 8+ years of experience architecting, designing, and implementing advanced technical solutions.
• Previous consulting/professional services experience is required.
• Solid pre-sales experience and should have led large pre-sales engagement.
• Strong ability to cultivate relationships with partners, suppliers in order to develop and share understanding of technology roadmaps both within Insight and with Insight's client community required.
• Excellent written and verbal communication skills with the ability to articulate both technical and abstract concepts in a clear and concise manner a must.
• Highly developed conceptual and analytical skills combined with sound judgement.
• Ability to write quality high level and detailed architectural diagrams, strategic roadmaps and technical documentation that communicate customer vision.
• Understanding of project budgets, financials and commercials
• Work with our customers to understand functional and business requirements and make appropriate technology recommendations.
• Deliver strategic consultancy services including enterprise maturity assessments, roadmaps and technology platform evaluations.
• Develop and maintain effective customer and user relationships, including representing Insight at conferences, User Groups and other marketing/PR activities as appropriate.

Technical skills:

• Expert level understanding of at least 2 of the Dynamics 365 First Party Applications
• Expert level understanding and hands on experience with Power Automate and Canvas Apps.
• Working knowledge with hands on experience with Power BI, Power Pages and AI Builder
• Experience with complex CRM configuration and customisation including integration and data migration.
• Good functional consulting experience is required to develop a broad understanding of the client's environment and to develop custom solutions for the client.
• Best practice and implementation with Application Lifecycle Management
• Experience with Power Platform Centre of Excellence Toolkit

One of our core values at Insight is "Harmony": We are a team of diverse individuals who value inclusivity and create meaningful connections so we can win together.

At Insight, we make hiring decisions based on your passion, skills and experience. We offer flexible working arrangements.

Check out our website for more info and case studies at

What now?
If you want to be part of a growing company where you can continue learning, add value and be appreciated for what you do then please apply to Jayasri Sivakumar, Talent Acquisition Specialist.

Many great entrepreneurial tales start with two innovators and a garage. In 1988, Tim and Eric Crown began their story in this fashion, founding Hard Drives International — the company that would become Insight — in their garage with a cash advance from a credit card

Today, we're a global company.

Shaped by the evolution in IT, Insight is now a leading provider of intelligent technology solutions, helping companies around the world implement innovation and improve business performance.

Trust and confidence are fundamentals of your IT strategy. To be up-to-date, up-to-speed and fully informed, you need a team that's collaborative to the core — keeping you efficient and on track to meet your goals.

"Insight worked with the vendors and engineers to make sure all these applications or different systems worked flawlessly. They are very there for us."

You need answers more than you need equipment. We provide a team with the experience, intelligence and right IT solutions to help you make strategic business decisions. So you can scale faster, optimise your investments and reach your goals.

"Vendors were starting to work together ... and they were going to co-support a solution. And that perfectly fit in with what we had hoped for. But we didn't know there was a solution out there for it."

Source: this is an extract from the company's own website.

Our story began in a garage.

Many great entrepreneurial tales start with two innovators and a garage. In 1988, Tim and Eric Crown began their story in this fashion, founding Hard Drives International — the company that would become Insight — in their garage with a cash advance from a credit card

Today, we're a global company.

Shaped by the evolution in IT, Insight is now a leading provider of intelligent technology solutions, helping companies around the world implement innovation and improve business performance.

Trust and confidence are fundamentals of your IT strategy. To be up-to-date, up-to-speed and fully informed, you need a team that's collaborative to the core — keeping you efficient and on track to meet your goals.

"Insight worked with the vendors and engineers to make sure all these applications or different systems worked flawlessly. They are very there for us."

You need answers more than you need equipment. We provide a team with the experience, intelligence and right IT solutions to help you make strategic business decisions. So you can scale faster, optimise your investments and reach your goals.

"Vendors were starting to work together ... and they were going to co-support a solution. And that perfectly fit in with what we had hoped for. But we didn't know there was a solution out there for it."

Source: this is an extract from the company's own website.

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