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Application DevOps Specialist
3 months ago
Engineering - Software (Information & Communication Technology)
Angle Auto Finance is an independent financier in Australia, bringing a modern platform and a flexible business approach to help more Australians with their car purchase.
The Application DevOps Specialist provides technical and functional support to the business in relation to system enhancement / development, BAU support, maintenance, configuration, release / patching, incident / problem / change management with the ITIL Framework to ensure Ambit Asset Finance systems operate and perform at optimal levels and in accordance to agreed SLAs.
Key Responsibilities;
- Proactively build relationships with executives, heads of business, managers, peers, strategic vendors and more
- Drive Continuous Improvement, promote best practice, build strong business partnership, and facilitate timely communication
- System support, maintenance, configuration, release and patching
- System enhancement and development
- Incident, problem and change management
- Provide guidance in environment management
- Produce support document and contribute to knowledgebase
- Create and/or contribute to technology recovery plans that meet continuity objectives and are able to respond in the event of disaster and minimise business disruption
- Work closely with the Risk & Compliance team to safeguard business services by identifying potential weakness, single points of failure and operational risks that may result in interruptions to critical business services
- Develop and/or propose risk mitigation plans and procedures to protect business operations
- Oversee and contribute to effective capacity management across all critical Technology services to ensure right-sizing technology systems to meet current and future needs
Key Stakeholders
- Technology Heads and Managers
- Business Unit Heads and Managers
- Business Teams
- Service providers
- Industry working groups
Qualifications
- IT engineering degree or similar
- ITIL V3 or ITIL 4 Foundation Certification
- Development experience with SQL Server, C#, Azure DevOps, Integration/API
- Hands-on experience with Asset/Auto Finance system
- Knowledge of FIS Ambit Asset Finance system is desirable
Experience;
- 5+ years' experience in Application DevOps in financial services or other industry
- Advanced knowledge and experience in ITIL processes specifically Incidents, Problems and Change
- Experienced in managing major incidents, trouble shooting, root cause analysis and working under pressure. Strong analytical and problem solving capabilities
- Proven track record of continual service improvement, achieving service agreements and with a risk mindset (including policy, standards and processes)
- An understanding and deep empathy for working with a broad range of business stakeholders and staff, specifically to understand their challenges and deliver business outcomes
- Knowledge of technologies (including new and emerging)
- Ability to influence business outcomes through first class written and verbal skills
- Worked in an ITIL operating model and describe the value this create for customers
- Be flexible and be part of on-call/after-hour/shift-work roster as required
Do what's right
We have good intent and we do the right thing
Bold and courageous
We challenge, evolve and innovate for sustained success
Own it and deliver
We're accountable
Win together
We collaborate and encourage each other to thrive
Celebrate success
We appreciate and celebrate our achievements
How to apply
Select the 'Apply' button above to send your resume through to our Talent Acquisition team. Application close date - Wednesday, 19 June 2024.
Angle Auto Finance is committed to attracting, retaining and strengthening the performance of a diverse, equitable and inclusive workforce. It is our commitment to ensure equal employment opportunities without discrimination or exclusion on the basis of cultural heritage, colour, religion, citizenship status, age, sex, sexual orientation, gender identity, or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information or any other basis protected by law.
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