Medical Receptionist

2 weeks ago

Cranbourne, Victoria, Australia stetho health Cranbourne Medical Centre Full time
Stetho health Cranbourne Medical Centre with state-of-the-art facility.

We are looking for an experienced Medical Receptionist who is customer centric with empathy to provide the quality care in General Practice.

Answer the telephone in a courteous and professional manner

The successful applicant must have a can-do attitude and great communication skills and be an excellent team player.

Our practice is fully accredited, with up-to-date premises, friendly family-orientated environment, and supportive practice with friendly staff.

We would love you to have:

  • Previous experience in General Practice setting is desirable.
  • Strong time management and organizational skills
  • Highly motivated and flexible
  • Experience with best practice program (preferred) but not mandatory.

Tasks & responsibilities

  • Greeting patients upon arrival
  • Conduct billing using Tyro, Medicare, DVA and private invoicing.
  • Accept and arrange telephone appointments.
  • Interpret, assess and manage patient enquires to achieve acceptable outcomes.
  • Receive electronic and hardcopy medical correspondence and manage to ensure received and forwarded for further management.
  • Open and close clinic, ensuring secure integrity of the practice.
  • Undertake management of tasks as directed by doctors and other senior practice staff and practice manager.
  • Liaise with General practitioners and other health professionals in regards to patient appointments.
  • Organizing the consulting suites
  • Booking and arranging of appointments
  • Scan and fax documents and prepare documents for mail out
  • And other tasks as required.
  • Ability to multitask effectively and admin work of expanding clinic of 23 practitioners on a given day
  • Excellent communication skills including a professional telephone manner.
  • Consistent attention to detail
  • Strong organizational and time management skills
  • Confident with computers and new technology
  • Experience in mental health is desirable
  • Work cohesively within a team and also able to work autonomously.

Current drivers' license is a must.

We seek a warm and friendly team member who is punctual and reliable for an immediate start.

Remuneration will be dependent upon experience.

Job Types:
Full-time, Part-time, Permanent, Contract

Pay:
$ $24.00 per hour

Expected hours:
per week

Benefits:

  • Employee discount
  • Professional development assistance

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Experience:

  • Medical receptionist: 1 year (preferred)

Ability to Commute:

  • Cranbourne, VIC 3977 (preferred)

Ability to Relocate:

  • Cranbourne, VIC 3977: Relocate before starting work (required)

Work Location:
In person

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