Product Manager

2 weeks ago

Sydney, New South Wales, Australia Open Full time
Product @ Open

At Open, we exist because we believe that Insurance does not have to be seen as complicated or costly. Creating technology so our customers can enjoy smart and intuitive insurance experiences is at the core of Open's product philosophy. By building the modern insurance platform that brings the wonder into insurance, we enable household brands to deliver modern insurance experiences their customers deserve.

Open takes pride in being a product-led company. Our Product Managers

  • Own the full lifecycle of key products of the Open platform from strategy setting through to roadmapping and execution
  • Lead innovation in their area and regularly evaluate and deliver new and novel ideas
  • Empathise with insured customers and partners and represent them in the squad

As a Product Manager at Open you will excel with a mix of autonomy, coaching and peer support, supportive stakeholders and clear ways of working.

What you'll do

We are seeking a technically minded Product Manager to join our team at Open, and take ownership of the Payments and Pricing products within our Core Platform. You'll play a key role in helping Open expand into new markets, enable new insurance products, and launch new disruptive features. You'll work within a cross-functional squad of designers, engineers and data scientists. You'll report to the General Manager of Product.

As a Product Manager, you will determine what problems to solve and when. Your collaboration with Product leadership and Squad leads will be essential in delivering an amazing platform. In this role, you will:

  • Develop a detailed understanding of how the platform supports Open's partners and end customers
  • Develop and maintain the roadmap for Pricing and Payments, from quarterly goals through to the day-to-day backlog
  • Lead elaboration of the stories Open delivers in Pricing and Payments, working with a senior engineer to balance feasibility and desirability
  • Ensure that the platform operates within defined regulatory and compliance guidelines
  • Lead prioritisation for the squad
  • Obsess about product analytics that measure impact and inform direction
  • Support GM and other leaders on developing product strategy and goals
  • Manage stakeholders effectively across Open more broadly
  • Bring new ideas and use a working backwards approach to determine if we should build them
  • Own overall quality of Open's Pricing and Payments products, alongside a senior engineer
What you'll bring
  • Proficiency in understanding software platforms, bonus if its in financial services or enterprise software
  • Proven experience in determining the best thing to build
  • Proven experience in collaborating with engineers in elaboration and delivery
  • Strong track-record in developing and using product analytics
  • Self-paced growth mindset
  • Sound problem-solving skills and attention to detail
  • Excellent communication and collaboration skills.
  • Ability to work independently and in a team environment
  • Experience with agile development methodologies is essential
  • Familiarity with solution or enterprise architecture is a plus but not essential
  • Familiarity with Payments or Pricing technology is a plus but not essential
  • Experience in coding is a plus but not essential

This is a technical Product Management role and is great for

  • Mid level Technical Product Managers that want to grow and own key products at a fast growing scale up
  • Senior Business Analysts or technical project managers that want to transition into a career in Product Management
  • Product minded Engineers that want to transition to a career in Product Management
Role location

This role will be based in Sydney. We work in a Hybrid environment, where our teams attend the office a minimum of 2-3 days (e.g. Tuesdays & Thursdays).

Why Open?

It's an exciting time to join our team and be part of a tech company going through a hyper-growth phase. We provide our team with:

  • Highly competitive compensation
  • High levels of autonomy and trust so you can do your best work
  • Growth opportunities internally - as you grow, your role can too
  • Flexible working - we are about impact, not time at your desk. We encourage freedom and responsibility, including the ability to work from anywhere
  • Annual allowance for professional development - use it towards a gym membership, professional coaching, a conference. Whatever matters most to you

We're proud to be an equal opportunity employer that celebrates diversity and are committed to providing an inclusive environment for all employees.

Lastly, Open is a high-performing team that strives to achieve brilliant things every day and we encourage you to apply even if your experience doesn't exactly match the job description. We're looking for people who are intellectually curious, courageous, innovative and passionate. Our culture is truly open, we're continuously challenging each other to live our values, and aren't afraid to raise questions when we fall short. Most importantly, Open is for those that want to create change and have an impact. If that sounds like you, apply for this role and let's build the future of insurance together.

Who we are

Open is on a mission to provide the best insurance experiences, at the best price, for the world. Insurance is one of the world's least digitally mature industries - for years it's remained confusing, paper-based and heavily intermediated. We launched in 2016 to build a global, AI-powered platform that digitises the entire insurance process, making it transparent, less costly and more reliable.

Our promise to customers is powerful car, home and travel insurance. Many know us through our consumer brand, Huddle ), and we also offer bespoke white-label solutions for brands who embed our insurance into their digital experiences. Our partner brands include Bupa, Polestar, Telstra, and ahm.

But the best is yet to come – we plan on doubling growth while expanding to New Zealand and the UK. We also believe in using business as a force for good – Open is Australasia's only certified B Corp insurance company.

Open is backed by leading investors, including AirTree Ventures, Movac, LocalGlobe UK and Hollard Insurance and we've raised over $53m to date. Since 2018, we've achieved a 628% growth rate and have won awards from FinTech Australia, the Global InsurTech 100, , Pause Fest, SmartCompany's Smart50 (5th) and the AFR Fast 100, who recognised us as Australia's 7th fastest growing company in 2022.

Our team thrive on solving problems to revolutionise insurance and have a 'no excuses' attitude when it comes to putting our customers first. We have a high performing team and an open and enabling culture that attracts the best creative and critical thinkers. Join us and let's build the future of insurance together.


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