Advanced On-site Technician

1 week ago

Canberra, ACT, Australia Fujitsu Full time

Location:

  • Canberra
  • Australian Capital Territory
    Date Published:
  • 26Nov2023
    Job Reference:

BH

Advanced On-Site Technician

We are Fujitsu
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us.

We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.


About the role

  • Support of desktop, infrastructure and services across multiple technology streams including, Hardware, OS, Software, Networks, Server, Print etc.
  • Respond to, resolve incidents and SRs within agreed SLA, and follow Fujitsu breach reporting process for any failed SLAs.
  • Asset refresh relocation deployment and decommission maintaining data integrity within the CMDB.
  • Maintenance and housekeeping of customers physical infrastructure including but not limited to desktop equipment, peripherals, telephony, print devices, audio/visual conferencing equipment.
  • Manage customer expectations by keeping them updated as their case progresses, notifying of any delays.
  • All customer interactions and activities are logged and maintained in the correct client ITSM tool.
  • Ensure prompt escalation of any operational issues.
  • Ensure that all Timesheets and project efforts are accurately recorded and submitted on time as per company requirements.
  • Ensure all required training is completed on time.
  • Be aware WHS practices, instructions and policy as set out by Fujitsu and Customer.
  • Carry out other work as assigned by TL or Fujitsu management.

About you

  • Level 1 and level 2 technical knowledge of hardware and peripherals i.e. laptops, notebooks, workstations desktop PC's, printers, media and audiovisual equipment BYOD and mobility.
  • A basic understanding and knowledge of Active Directory, Microsoft Exchange, SCCM, End-Point Imaging.
  • Demonstrated entry level or basic working knowledge of basic IT infrastructure and network equipment i.e. routers, switches, servers, virtualization, VPN, RSA, Citrix, VMware, Hyper-Converged Infrastructures
  • Strong verbal and written communication, ability to articulate technical information to the target audience.
  • Professional customer service skills.
  • Ability to work well within a team while fostering relationships and partnerships.
-
Must hold current or reinstatable AGSVA NV2 clearance

Why Fujitsu?


We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion.

We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work.

We call this
-
Be Completely You.
We put people first.

We believe in the power of diversity to drive innovation and our AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.- We offer tailored career paths across our global organisation to support your professional and personal growth.


  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in class reward and recognition programs flexible work, volunteering leave and more.
  • We live our values of aspiration, trust and empathy, all day, every day.

  • Advanced On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Location: Canberra Australian Capital Territory Date Published:01-May-2023Job Reference:BH-143218Advanced On-site Technician (NV1 clearance)We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise,...

  • Advanced On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Advanced On-Site TechnicianWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.About the roleProvide...

  • Advanced On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Location: Canberra Australian Capital TerritoryDate Published: 15Feb2024Job Reference:BHAdvanced On-Site TechnicianWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously...

  • Advanced On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Location: Canberra Australian Capital Territory Date Published:08-May-2023Job Reference:BH-143757Advanced On-site TechnicianWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise,...

  • Advanced On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Location: Canberra Australian Capital TerritoryDate Published: 13Nov2023Job Reference:BH-143756Advanced Onsite TechnicianWe are inclusive. As a responsible business, it is important to us that we reflect the diversity of our society and customers. Globally, Fujitsu is not only a Disability Confident company, a Times Top 50 employer for Women, and a signatory...

  • Advanced Onsite Technician

    1 week ago

    Canberra, ACT, Australia Aris Zinc Full time

    12 Months plus extensions:- Based in Canberra:- **Mandatory requirement NV1 clearance**We are looking for Advanced Onsite Technician in Canberra location.About the role:Provides technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance. Responds...

  • Site Technician

    1 week ago

    Canberra, ACT, Australia Pro AV Solutions Full time

    Pro AV Solutions is Australia's leading workplace technology integration organisation and we are looking for a site-based tradesperson to join our projects delivery team.We are Australia's best workplace technology integration organisation and believe our employees are our greatest asset. We recognise the value they bring and pay well above award rates and...

  • Advanced On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    About the role Provide technical support activities as part of service delivery provision and/or projects deployment, including installation, troubleshooting, problem resolution and maintenance. Responds to customer questions regarding operation and malfunctions. Advises customers on preventative maintenance and configuration adjustments to improve product...

  • On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    On-Site TechnicianWe are FujitsuThe On-Site Technician is responsible for the provision of customer centric onsite End User Support to a Fujitsu customers as assigned.This includes but is not limited to support of the following: Operating System and Desktop Management client software; Nominated Fujitsu supported Applications and Peripherals; PC Systems and...

  • Lead On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Location: Canberra Australian Capital TerritoryDate Published: 12Feb2024Job Reference:BHLead On-Site TechnicianWe are FujitsuThe Lead On-Site Technician is responsible for the provision of customer centric onsite End User Support to a Fujitsu customers as assigned.This includes but is not limited to support of the following:Operating System and Desktop...

  • Technician - Hd

    1 week ago

    Canberra, ACT, Australia AUTOrecruit Full time

    Large truck dealer, multiple sites Career Advancement, training Excellent hourly rates, incentivesAre you a Heavy Vehicle/Diesel Technician seeking a role In Adelaide? If so, please read on and grab your opportunity to work for one of the largest truck, car, and machinery dealer networks in Australia.Our client: Family owned and operated since 199 Operates...

  • Advanced Scaffolder

    1 week ago

    Canberra, ACT, Australia EXCEL INTERIOR GROUP (WA) PTY LTD Full time

    Join our team as an Advanced Scaffolder and play a pivotal role in delivering safe and efficient scaffolding solutions for our diverse range of construction projects. As an Advanced Scaffolder, you will be responsible for erecting, modifying, and dismantling complex scaffold structures, ensuring compliance with industry standards and safety regulations. Your...

  • Electrical Fire Technician

    1 week ago

    Canberra, ACT, Australia Form1 Full time

    Long standing Australian owned and operated business since 199- Ongoing Training | Career Advancement opportunities Full Time | Permanent Opportunity | Monthly RDO | Vehicle & Fuel CardForm1 Group is a leading provider of training, fire protection, air conditioning and electrical solutionsthroughout NSW and the ACT. We are passionate about people and serious...

  • Electronic Systems Technician

    1 week ago

    Canberra, ACT, Australia Australian Defence Force Full time

    Take this opportunity to harness your technical mindset and work with some of the most advanced electronics and equipment Australia's got to offer. What you'll do: As an Electronic Systems Technician you will apply your skills in the workshop, out in the field on domestic exercises, deployments and humanitarian operations. Electronic Systems Technicians...

  • HVAC Service Technician

    1 week ago

    Canberra, ACT, Australia New Venture Recruitment Full time

    Opportunity/CompanyOne of the main players in the HVAC construction and Service industry operating across NSW, QLD and ACT. With an enviable reputation for delivering across a number of areas such as commercial, data centre, healthcare, retail and government sites. PositionThis role would suit an experienced HVAC Service Technician who is looking to work...

  • On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Location: Canberra Australian Capital TerritoryDate Published: 27Feb2024Job Reference:BHOnsite TechnicianWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to...

  • On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Location: Canberra Australian Capital TerritoryDate Published: 22Jan2024Job Reference:BHOnsite TechnicianWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to...

  • On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Location: Canberra Australian Capital TerritoryDate Published: 15Nov2023Job Reference:BH-153921Onsite TechnicianWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously...

  • On-site Technician

    1 week ago

    Canberra, ACT, Australia Fujitsu Full time

    Location: Canberra Australian Capital TerritoryDate Published: 28Jan2024Job Reference:BH-156122Onsite TechnicianWe are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously...

  • Electrical Technician

    1 week ago

    Canberra, ACT, Australia Australian Defence Force Full time

    As an Electrical Technician you will have opportunities to work in the workshop, out in the field on domestic exercises, deployments and on humanitarian operations. You will join the Corps of the Royal Australian Electrical and Mechanical Engineers (RAEME). You will inspect, service, repair and maintain a wide variety of refrigeration, air conditioning,...