Membership & Customer Service Superstar

2 weeks ago

Cheltenham, Victoria, Australia Anytime Fitness - Club Roles Full time

Anytime Fitness Cheltenham

If your resume and cover letter are generic, not explaining why you are suited to our team it will not be considered.

Anytime Fitness Cheltenham is part of a group of some of Australia's best performing Anytime Fitness clubs. We became this by delivering exceptional customer service and facilities to our members. Our aim is to provide the best possible experience every single time someone comes into contact with us.

Our team is tight, we are selective, we look for someone who is outgoing, willing to learn and a people person. When you are part of our team, you will learn and grow within. You just need to have the right attitude - we will help with the rest.
Our average stay of a team member is over 3 years, working with us is fun if you are someone who cares about others.

The opportunity to join has arisen, not because someone is leaving. We have decided to deliver more exceptional service to our members, our gyms are busy & thriving. We are extending the hours our offices are open which means we need to grow our team.

We don't look for industry experience necessarily, we want to know everything about you and what you value. Are you a people person, do you like to have fun & do you have a belief in being healthy?

A variety of shifts are available on a casual basis, our opening hours are from 10am to 7pm Monday to Friday and 10-2pm on Saturdays with different times available within those. We suit someone who may be studying or have life commitments that desire flexibility with days of work,
Your main responsibilities during this time will be to help our members with their enquiries, sell new memberships & ensure our facilities are 100% maintained and tidy.
We need team members who are flexible every day of the week & weekend at all hours, however we are able to roster around other commitments you may hold.

If you are outgoing , love interacting with people & think you are our next superstar - apply now.
Previous customer service experience in retail or similar sectors is desirable.
Proficiency in using computers and social media platforms is mandatory.
An interest in a healthy lifestyle is important, we don't need you to be an athlete, just be able to promote your values to our members.

Please keep your resume to 1 page and include a seperate cover letter about what you value and why this makes you the superstar we need.

If your resume and cover letter are generic, not explaining why you are suited to our team it will not be considered.

This is a multi stage recruitment process, only candidates shortlisted for interviews will be contacted.

Applications will close late April before if suitable candidates are found. Don't delay

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