Digital Account Executive Entry-level Agency Role

2 weeks ago


Brisbane, Queensland, Australia The Reload Group Full time

Looking for a start in Digital Marketing?:

Come and join one of Australia's Top 10 Best Places to Work in the Media & Marketing Industry


This is an excellent opportunity for someone looking to jumpstart their career in digital marketing, within a fast-paced and client-focused agency environment.


Reload Media is looking for a Digital Account Executive who is enthusiastic and confident to work directly with clients and can demonstrate their interest in digital marketing, to join our growing agency.


You'll be the right fit if you have a passion for people, thrive juggling multiple projects at once, and a drive to high-performing campaigns for our clients.

If you're looking for an opportunity to accelerate your growth in marketing and/or digital, then this is the role for you


This position is well suited to a recent marketing graduate or someone with around 1 year hands-on marketing experience looking to build a career in digital marketing.


What Life At Reload Has To Offer You:
Reload Media is a leading digital marketing agency in Brisbane, with clients across multiple continents.

At Reload, you'll be working with some of Australia's (and the world's) leading brands including Yamaha, Terry White Chemmart, Aje, Rusty, Gelatissimo, and more.


As part of the wider Reload Group, you'll also enjoy the benefits of being part of a global agency, with offices in Brisbane, London and Manila.

Unlike most other agencies of our size, we are backed by 90+ people in our international offices, with Reload able to say that we are 'truly global'.

At Reload you can expect to join a collaborative, energetic and supportive team.

A huge amount of passion and energy goes into creating an inspiring and fun environment that sets you up to thrive, with many Reloaders creating impressive careers for themselves.


The Role:


This role is responsible for "keeping the wheels moving" across all client engagement - this includes driving forward digital strategies, project managing all elements of the client work both internally and with the client, building trusted partnerships with clients and being the gate-keeper to ensure all client work is deliverable to a high-standard and exceeding client expectations.


You'll be working within a multi-disciplinary team called a 'pod' with between 5-7 other team members, and will work collectively on a group of clients majority of the time.


What This Means You'll Be Doing:

_Client Engagement & Relationships_:

  • Looking after a portfolio of 1020 clients in various industries and of different sizes
  • Build strong, stable relationships with your key client contacts
  • Meet with clients, deliver presentations and provide digital recommendations in line with client goals
  • Adapting your service delivery to align with what your clients value from us as an agency
  • Creating documents, briefs, and proposals adapted to the needs of your clients

_Project Management & Team Coordination_:

  • Working closely with internal teams to support digital activity and liaise between the team and the client
  • Ensuring the team are meeting deadlines and work is of a high quality and aligned to client goals
  • Keeping team up to date of key priorities through proactive communication
  • Oversee all of your client's digital activity and autonomously manage your own work and all deliverables

_Marketing Strategy & Execution_:

  • Working with the wider team to create digital strategies and tactics that support your client's goals
  • Planning, briefing and project managing a range of campaigns and tactics across all digital channels
  • Diving into data and analytics to frequently monitor the business impact of our campaigns for your clients
  • Creating customised reports for your clients to demonstrate the value of the digital activity they're running
  • Supporting any aspect of the delivery of your client's digital activities
- be it helping to write website copy, editing ads or coming up with new creative concepts

Who We're Looking For:

  • Have a tertiary qualification (or soon to be completed) in a relevant field. I.e. business, marketing, economics, communication or advertising
  • An understanding of business and marketing to be able to develop digital marketing strategies for clients
  • Demonstrated experience providing exceptional client/customer service, ideally in a role that requires relationship management
  • A natural 'people person' who lives to exceed client expectations
  • A collaborative attitude that's able to provide and receive feedback constructively and work in a team with a focus on mutual success
  • Able to talk to anyone, anytime with the ability to present professionally and confidently during meetings or pitches
  • A proactive, 'take charge' approach to manage multiple projects and stay on top of your work in a fastpaced and highpressure environment
  • A strong sense of accountability and autonomy to be selfdirected to research issues and solve problems
  • Prior h


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