• Assist the people we support with computer technology and the internet.
• Help update and format clients' CVs.
• Create lesson plans that are appropriate according to age and abilities.
• Provide appropriate resources and learning materials for clients.
• Educate on the "Be Connected" program from the

free online courses on everything from how to access the internet, using their device and keeping in touch with others online.

• Ensure that computer equipment and the internet is functioning properly.
• Work in collaboration with the IT and Centre Support Volunteer teams.
• Stay uptodate on changes and advancements in computer technology.
• Responding to additional computer support requests as they arise.
• Fill in a feedback form once the shift is completed.

• Experience in working with people from various backgrounds and cultures
• Ability to work collaboratively with other staff and volunteers
• Flexibility and willingness to take on extra tasks as appropriate
• Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality
• Strong computer skills
• Confident with problemsolving
• Patience and a friendly manner are essential
• Ability to explain things in clear English to a nonEnglish speaker

Please attach your resume and a brief blurb cover letter about yourself, your motivation and how you meet the selection criteria (found within the position description).