Caravan Restoration

Aussie Caravan is looking for a friendly and family-oriented individual to join our team at a caravan restoration and protection workshop.

As a Workshop Associate, you will play a crucial role in providing excellent customer service to families looking to restore and protect their beloved caravans.

If you have a passion for creating memorable experiences for families, good communication skills, and willingness to learn, we want to hear from you

Workshop Associate Responsibilities:

Connect with customers:
Engage with families both in person and over the phone, providing warm and welcoming assistance. Understand their unique needs, address their inquiries, and offer suitable solutions tailored to their family's requirements.

Organize inspections at the workshop:

Arrange and schedule appointments for families to bring their caravans or motorhomes to the workshop for inspections and assessments.

Ensure an efficient and convenient scheduling process, considering the needs and availability of families.

Upsell customers:

Identify opportunities to offer additional services or products that enhance the comfort, safety, and enjoyment of families during their caravan trips.

Provide detailed explanations of available options and how they can benefit the entire family.

Call leads:

Reach out to potential customers who have expressed interest in our services, showcasing the family-friendly aspects of our workshop.

Provide further information, answer questions, and guide them through the sales process with a focus on meeting the specific needs of their family.

Answer the phone:
Professionally handle incoming calls, ensuring a friendly and accommodating tone.

Address customer inquiries promptly, schedule appointments, and provide accurate information about our services, focusing on the family-friendly environment we offer.

Follow up leads:
Maintain regular communication with leads and prospective customers, keeping their family's needs in mind.

Follow up on previous conversations, provide additional details, and address any concerns or questions they may have, ensuring a supportive and family-centric approach.

• Organize caravan or motorhome drop-offs and pick-ups: Coordinate the logistics of caravan or motorhome drop-offs and pick-ups with families, considering their unique requirements and schedules. Ensure smooth and convenient transactions, paying attention to families' needs during the process.

What's in it for you?

• Full sales training
• A happy, positive and young work environment
• Above average wage with the ability to make big commissions
• Bonus commissions for reviews/upsells ect.
• Monday to Friday roster with additional hours available

What we are looking for...

• Strong communication skills
• A good attitude and willingness to learn
• THIS IS A MUST
• Ability to handle multiple tasks simultaneously
• Sales experience not essential but an advantage
• 20+ years old
• Able to start at the Mid-June
• Fulltime work
• Ability to commute to Acacia Ridge parking onsite

We pride ourselves on giving our clients an easy, honest and smooth process from start to finish, and we expect you to do the same.

Join our team and be part of a dedicated group committed to restoring and protecting caravans while creating unforgettable family memories.

Job Types:
Full-time, Part-time

Part-time hours: 20 per week

Salary:
From $28.00 per hour

Benefits:

• Employee mentoring program
• Professional development assistance

Schedule:

• 8 hour shift

Supplemental pay types:

• Monthly bonus
• Performance bonus
• Weekly bonus

Ability to commute/relocate:

• Acacia Ridge, Qld 4110: Reliably commute or planning to relocate before starting work (required)

Experience:

- customer facing: 1 year (required)

Licence/Certification:
- driving licence (required)

Work Location:
In person

Expected Start Date: 12/06/2023

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