Customer Contact Representative

2 weeks ago


Parramatta, New South Wales, Australia LET Training Full time

As a customer contact expert, you will be responsible for advising and inspiring prospective students interested in gaining new careers and qualifications.

This role provides an excellent opportunity for individuals with exceptional people and sales skills to contribute to a growing company in the online education sector.


Key Responsibilities:

  • Be service and salesoriented, adaptable to change in a dynamic environment
  • Meet or exceed sales targets
  • Exhibit experience in a phonebased sales environment and demonstrate the ability to work towards team and personal KPIs
  • Proficient in CRM and Microsoft Suite
  • Exhibit strong verbal and written communication skills with excellent interpersonal abilities
  • Motivated, passionate, selfdisciplined, and able to work autonomously

Skills and Experience:

  • Minimum of 3 years of experience in a sales role
  • Proven track record in meeting KPIs
  • Exceptional people skills with a focus on results
  • Highly motivated with experience in sales and customer service

Job Benefits and Perks:

  • A positive and fun workplace with the excitement of a small office environment
  • Ongoing training and support
  • No cold calling, late nights, or weekends
  • Convenient CBD location, minutes away from public transport

Job Type:
Casual

Salary:
$ $35.00 per hour

Benefits:

  • Employee mentoring program
  • Professional development assistance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Education:

  • Certificate I
  • IV (preferred)

Experience:

  • Telemarketing: 2 years (preferred)

Work Authorisation:

  • Australia (preferred)

Work Location:
In person

Application Deadline: 09/06/2023

Expected Start Date: 25/05/2023

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