Business Analyst

1 week ago

Canberra, ACT, Australia Programmed Full time

PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.

Our Federal Government Client is engaging in Business Analysts within their Digital Business Division.

  • Location: ACT, NSW, QLD, SA, VIC
  • Length: 12 months + 2 x 12 months
  • Clearance: Citizen
The Digital Business Division (DBD) has been established to bring together the retail digital functions from the Digital Trade Initiatives, Biosecurity Digital Reform Branch along with the Digital and Analytics Office within the Agricultural Trade Group. The purpose is to create a range of efficiencies in delivering best in class digital and data products. The division is responsible for a suite of mission-critical systems and services.

The Department is building significant digital capability within the Digital Business Division. They seek Business Analysts to join multi-disciplinary teams to perform analysis on how digital services and products being developed can better meet the user needs. The Business analyst with work closely with Product/Project Managers and relevant business areas, and external users to develop high value digital services and products, keeping our users in their needs at the forefront.

Key responsibilities:
  • Engaging with our internal and external users, business areas to understand and capture user and business needs and identify opportunities (short and/or long-term transformation) for the future state.
  • Work closely with solution architects to design solution that fit within the architecture standards for the program, and how the design might contribute to the future state.
  • Supporting user engagement throughout the different phases of Discovery, Alpha,
  • Beta and Live; including the provision of ongoing business and technical advice.
  • Convert the conceptual/theoretical model of a service/product, into technically sound product features.
  • Develop artefacts and diagrams to define and document user needs and system concepts and functionality.
  • Write user stories/PBIs for development, maintain alignment with features, dependencies within stories; help guide the sequence of development and acceptance testing of the implemented PBIs.
  • Develop content for business consumption, translating technical solutions/features in to simple, effective manner, suitable for wider business consumption.
  • Communicating future system requirements to software developers and assisting in system design.
  • Collaborate with service designers and stakeholders to form the bigger strategic picture.
Skills & Experience
  • Extensive experience in business analysis for large scale transformations
  • Demonstrable experience in solving complex problems based on evidence, analysis, and investigation.
  • Strong track record working in agile and multi-disciplinary teams
  • Human Centred Design approach to service delivery
  • The ability to communicate effectively with technical and non-technical audiences.
  • Influencing and guiding decisions with senior stakeholders
  • Excellent knowledge and experience in creating quality visual materials.
  • Collaborative team player
  • Excellent communicator in both written and verbal form.
  • Ability to adapt and learn how to use a variety of systems.
If you meet these requirements, please apply now or for a confidential discussion please call Daniel on

PERSOLKELLY strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation or abilities to apply.

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at for the latest updates and insights. #J-18808-Ljbffr

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