Customer Service Representative

1 week ago


Moss Vale, New South Wales, Australia Ashdown Consulting Full time
$35 p/h + super

  • 4 Month Contract
  • Moss Vale

Customer Service Representative | 4 Month Contract | $38.68 p/h Incl. super
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$35 p/h + super:

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4 Month Contract:

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Moss Vale

About the company


This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government.

We are looking for someone to start ASAP on a 4-month contract.

About the team
The Team you are joining is a high functioning and performing team amongst a leading NSW Government agency. A team of like-minded individuals who thrive to deliver outstanding work to help residents of NSW.

About the Role

  • Handle inbound and outbound calls efficiently, providing exceptional customer service.
  • Utilize telephony systems and CRM platforms to manage customer interactions and maintain accurate records.
  • Demonstrate proficiency in navigating and managing up to six different systems simultaneously.
  • Collaborate effectively with team members to ensure seamless operations and achieve service level goals.
***
About You

  • Demonstrated experience maintaining a consistent and high standard of administrative support.
  • Excellent verbal and written communication skills.
  • Strong attention to detail.
  • Must have paid working with children check.

Benefits of contracting through Ashdown People

  • 4th largest supplier to the NSW Government
  • Get paid weekly
  • Offer Insurances for ABN Contractors
  • Consistent communication & transparency
  • Detailed onboarding & support


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