Vet Support Officer

1 week ago

Bendigo, Victoria, Australia WISE Employment Full time
Excellent Salary Package & Benefits (incl. Salary Packaging + More)

  • Spend your work days doing meaningful work that inspires others
- "Top 30 Most Inclusive Employer 2022/2023"
  • Diversity Council Australia


We are in the game of helping people, and as a
VET Support Officer, you will be part of the
Access Skills Training team that provides commercial Registered Training Organisation (RTO) Auspicing Services and courses (Certificate I to Certificate III) to in excess of 70 secondary schools and 2000 students across Victoria, South Australia, Western Australia, and Queensland.


What's in it for you?

  • Competitive salary package including base salary, superannuation, notforprofit salary packaging, company laptop & iPhone
  • Join a growing organisation that genuinely cares for its people, our customers and the community at large.
  • Reward and recognition initiatives and ongoing learning and development (inc. full training upon start)
  • Access to a diverse range of employee benefits, including an annual Diversity Day, the ability to purchase additional annual leave and various healthy lifestyle initiatives
  • Access to exclusive benefits and discounts from leading retailers
  • Work for an organisation recognised by Diversity Council Australia as "Top 30 Most Inclusive Employer 2022/2023"

In this role, you will:

  • Support the successful operation of the VET Delivery in Secondary Schools (VDSS) team within the RTO.
  • Ensure processes are followed in accordance with internal and external requirements, including the registration of schools, trainers, and student records in systems, e.g., aXcelerate utilised by the RTO and that documentation is present and correct to ensure a compliant auspicing service.
  • Support the development of key documentation at the start of the VET program, such as the Training and Assessment Strategy and Trainer Skills Matrix, in accordance with training and assessment processes as per the RTO procedures.
  • Maintain good operational knowledge of VET and RTO compliance requirements in relation to VDSS.
  • Support the VDSS team during the coordination of meetings and provide general communication support to schools.
  • Attend and assist the VET Manager at AST professional support forums and related events.
  • Conduct Industry Network meetings with trainers, offering them an avenue to network with other trainers about programs being delivered.
  • Attend Victorian Curriculum and Assessment Authority (VCAA) events throughout the year to support AST Auspicing Partner Schools.
  • Provision of administration services to the VDSS team utilising Microsoft Office suite or products, including Word, Excel, and Outlook.
  • Attend and participate in Team meetings, staff development activities, marketing activities, planning activities, and performance appraisals.

About You:

  • Outstanding verbal and written communication skills
  • Highly developed planning, coordination, time management skills and attention to detail
  • Computer literate and an ability to work towards KPIs
  • You will thrive on our key attributes of Customer Centricity, Curiosity, Resilience, Adaptability, Creativity and a Growth Mindset.
  • A Certificate III in Business Administration and/or extensive experience in a busy office environment.
  • Ability to meet deadlines and prioritise workload.
  • Capability to work autonomously and as an effective team member.
  • Full Australian working rights, ability to satisfy national police check and Working with Children Check requirements
  • Current driver's license

Desirable Criteria:

  • Demonstrated working knowledge of Registered Training Organisation compliance management systems, with strong administrative capacity to manage documentation systems.
  • Knowledge of vocational training and Australian Skills Qualification Authority and the standards for Registered Training Organisation Standards 201
  • Certificate IV in training and assessment (or the ability to obtain within six months of appointment).

About WISE:


Celebrating 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that is committed to providing quality employment, training and support to the disadvantaged members of our community, the long-term unemployed and people with disability.

We aim to inspire, transform and empower people by connecting them with employers who care.

WISE also operates two highly successful socially inclusive social enterprises along with a range of other programs and services aligned to the needs of the community.


How To Apply:


Please submit a current resume and cover letter that demonstrates how you meet the above-specified requirements, along with your preferred location(s).

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