Learning Support Officer

2 weeks ago

Sydney, New South Wales, Australia EDU Corporate Services Pty Limited Full time

About EDU


EDU is an ASX-listed company that owns and operates tertiary education businesses, with a current focus on Health and Community Services fields of study.

We nurture and empower people on their path towards meaningful careers, by providing quality education experiences and outcomes.

EDU currently has two operating businesses, with campuses in Sydney, Melbourne, Brisbane, Perth, and Adelaide:


  • Australian Learning Group (ALG)
  • VET provider for international students. Learn more about ALG.
-
Ikon Institute of Australia (Ikon)
  • HE provider for domestic and international students. Learn more about Ikon.

About the role
The Learning Support Officer at EDU plays a crucial role in developing and implementing student learning support activities. This includes creating online academic resources, delivering workshops, and managing third-party support services.

This full-time, permanent position is based in Sydney or Melbourne and reports to the Librarian.


Join us and be part of a dynamic team where your expertise and passion contribute to shaping an enriching learning environment for students.


About you
You bring a wealth of experience in learning support within vocational and higher education. With strong skills in developing and delivering workshops, you thrive on helping students succeed. Your excellent communication, interpersonal skills, and adaptability make you a great fit for our dynamic environment.

Why join us

  • Paid birthday leave
  • Training and development opportunities
  • Reward and recognition
  • Breakfast supplies on campus
  • Yearround engagement events
  • Fun and diverse working environment
  • CBD location and easy access to public transport

Key Responsibilities

  • Develop online academic skills resources for the LMS
  • Maintain the Academic Learning Hub
  • Provide academic support workshops
  • Promote and manage thirdparty student assessment feedback services
  • Foster relationships with key stakeholders
  • Ensure health, safety, and wellbeing in the workplace

Education, Experience, and Skills

  • Relevant Bachelor's degree or Postgraduate qualification in Higher Education, TAE, TESOL, or CELTA
  • Experience in learning support in vocational and/or higher education
  • Proficient in developing and delivering workshops and training
  • Knowledge of academic integrity systems (APA7, Harvard)
  • Ability to work independently and as part of a team
  • Excellent communication and interpersonal skills
  • Strong computer skills and LMS content development
  • Adaptability and commitment to continuous improvement
  • Understanding of regulatory frameworks (Higher Education Standards, RTO Standards)

Diversity & Inclusion

Next steps

  • We are only able to consider applicants with the right to live and work in Australia

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