Resident Experience Coordinator

1 week ago

Ocean Grove, Victoria, Australia Ryman Healthcare Full time
Are you a caring, tech savvy person who loves to plan events and activities? Come and lead our Resident Experience team and delight our residents

  • Think outside the box to plan and deliver bespoke activities and events
  • Support our residents to become tech savvy with the Ryman resident app
  • Lead our village Resident Experience Team to delight our residents

About Ryman
Welcome to Ryman We're a growing and agile organisation with a culture based on kindness, and excellence.

We're one of New Zealand and Victoria's fastest growing employers, with career options across a range of different sectors — from construction and nursing, to sales, village, design, technology and office roles.

We take pride in the fact that our people are naturally empathetic and caring.

In fact, we believe that's essential to the way we work We think our people are one of a kind.


About the Role
Delighting our residents has always been Ryman's point of difference and our Resident Experience team is responsible for making this happen

We have an exciting opportunity to join our team as a Resident Experience Coordinator.

This brand new role is responsible for delivering an enhanced resident experience for independent residents through technology and a resident centered activities and lifestyle programme.


We have a part time position available in our Beautiful Deborah Cheetham Retirement Village in Ocean Grove, working Tuesday to Saturday This position will commence as soon as possible.


In this role you will:

  • Lead the village Resident Experience Team to develop, coordinate, and deliver a bespoke, fun, and engaging activities and lifestyle programme tailored to your residents' specific interests.
  • Drive engagement in the use of the resident app and virtual events, and other available technologies by supporting residents with oneonone support and technology workshops.
  • Be responsible for ensuring the activities calendar and village updates are kept up to date keeping your residents engaged with the app.
  • Facilitate focus groups to understand your residents' ideas and interests for the ongoing development of the village activities and lifestyle programme.
  • Be the village champion leading village participation in intervillage wellness and engagement projects.
  • Organise group excursions for the enhanced activities programme, giving residents opportunities to try new and exciting things
  • Build positive relationships with residents, external providers, and community groups to ensure the successful running of the programme.

About You
To thrive in our supportive and caring environment you will have:

  • Strong empathy and patience with elderly residents
  • Outstanding communication skills
  • Ability to think outside the square and manage the organisation of events
  • Technology savvy and ability to quickly pick up new systems
  • Have a valid Responsible Service of Alcohol (RSA) or willing to attain
  • A reliable, friendly, and professional manner

Ryman Perks

  • Work in a facility that operates more like a family business. We are well resourced and have great care ratios
  • Fun, friendly and supportive team environment
  • Monthly employee recognition
  • Receive a complementary designer uniform
  • Opportunities for professional development and career progression
  • Receive a Ryman Team Benefits card with discounts from 45+ wellknown brands
If you're our KIND of person we'd love to hear from you

  • Applications will be reviewed as they are received and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date._

  • Resident Services Manager

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    Foster a culture of excellence across our village service functions, to ensure our teams continually deliver on our philosophy - that is 'good enough for Mum and Dad' Enjoy a rewarding, fastpaced role with heaps of variety Develop your leadership skills through our bespoke LEAP programme Oversee all aspects of 5 star village service deliveryAbout...

  • Activity and Lifestyle Coordinator

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    Calling creative individuals who can support the coordination of our fun, fulfilling and fabulous village lifestyle program. Join the activities team today Creative, varied and rewarding work Put a smile on our residents faces, who will soon become family Advance your career in the health & wellbeing spaceAbout RymanWelcome to Ryman We're a growing and agile...

  • Activity and Lifestyle Coordinator

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    Calling creative individuals who can support the coordination of our fun, fulfilling and fabulous village lifestyle program. Join the activities team today Be the ambassador of fun, creativity, and enjoyment Connect communities and foster bonds through exciting activities Advance your career in the health & wellbeing spaceAbout RymanAt Ryman, we believe the...

  • Unit Coordinator

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    Lead and inspire your team to deliver exceptional care, fostering inclusivity and building long-lasting relationships Enjoy genuine appreciation from residents regarding your nursing expertise Experience a dynamic work environment, keeping your skills sharp Grow your career with Ryman: Develop, care, and make a differenceAbout RymanAt Ryman, we believe the...

  • Registered Nurse

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    Make a Positive Impact: Join our supportive team in delivering exceptional nursing care to our residents. Benefit from additional leave, competitive pay, and guaranteed fixed shifts Work in a modern workspace at a state-of-the-art care center with 24-hour security Explore clear career paths towards leadership or clinical specialist roles About...

  • Registered Nurse

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    Make a positive impact on our residents' lives with exceptional nursing care alongside our supportive team Enjoy additional leave, competitive pay, and consistent shifts Work in a modern workspace within a state-of-the-art care center with 24-hour security Explore clear career paths towards leadership or clinical specialist roles About Ryman At Ryman, we...

  • Assistant Coordinator

    1 week ago

    Ocean Grove, Victoria, Australia Kelly Club Australia Pty Ltd Full time

    About UsKelly Club provides Before School Care, After School Care and Holiday Care programs throughout Victoria. Our aim is to provide not just "a childcare facility", but to run programs in a safe environment that entertain and inspire our future generations.Our goal is to give children opportunities to do the things they love and enjoy in a supportive and...

  • Weekend Assistant to The Manager

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    Are you a caring and organised person who loves to support others? our brand new Deborah Cheetham Retirement Village Retirement Village in Ocean Grove has an opportunity for you Varied, fastpaced and rewarding role Fun, friendly and supportive team environment Ongoing training and development opportunitiesAbout Ryman Retirement VillagesAt Ryman, we believe...

  • Housekeeper - Apartment Cleaning

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    Put a smile on our residents faces as you make their apartments sparkle through providing in-home housekeeping services No travel between sites Fixed permanent morning shifts enjoy afternoons to yourself Develop lasting relationships with Ryman home care clientsAbout the roleWe have an exciting opportunity to deliver our housekeeping services to residents...

  • Housekeeper - Independent Living

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    Put a smile on our residents faces as you make their apartments sparkle through providing in-home housekeeping services No travel between sites Fixed permanent morning shifts enjoy afternoons to yourself Develop lasting relationships with Ryman independent residentsAbout RymanAt Ryman, we believe the measure of a full life is one that gets richer with...

  • Cleaner & Laundry Assistant

    1 week ago

    Ocean Grove, Victoria, Australia Homestyle Aged Care Services Full time

    Homestyle has cared for older Victorians for over 30 years. With 10 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our Vision is to provide quality of care and excellence in all we do to put residents first...

  • Activities & Lifestyle - Expressions of Interest

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    Expressions of interest now live for Activity & Lifestyle roles at Deborah Cheetham Retirement VillageWhat am I in for?Do you have a passion for events, health & lifestyle. We love when our lifestyle assistants use their creative flair to make a tangible difference in the lives of our residents. This is a diverse role, and no two days are the same. We are...

  • Cleaner & Laundry Assistant

    1 week ago

    Ocean Grove, Victoria, Australia Homestyle Aged Care Services Full time

    Homestyle has cared for older Victorians for over 30 years. With 10 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our Vision is to provide quality of care and excellence in all we do to put residents first...

  • Leisure and Lifestyle Assistant

    1 week ago

    Ocean Grove, Victoria, Australia Homestyle Aged Care Services Full time

    Homestyle has cared for older Victorians for over 30 years. With 11 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our Vision is to provide quality of care and excellence in all we do to put residents first...

  • Leisure and Lifestyle Assistant

    1 week ago

    Ocean Grove, Victoria, Australia Homestyle Aged Care Services Full time

    Homestyle has cared for older Victorians for over 30 years. With 11 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our Vision is to provide quality of care and excellence in all we do to put residents first...

  • Lifestyle Assistant

    1 week ago

    Ocean Grove, Victoria, Australia Homestyle Aged Care Full time

    Lifestyle Assistant 77-83 Tareeda Way, Ocean Grove VIC 3226, Australia Req #135 Monday, 20 May 2024 About Homestyle Aged Care Homestyle has cared for older Victorians for over 30 years. With 10 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the...

  • Food Services Assistant

    1 week ago

    Ocean Grove, Victoria, Australia Homestyle Aged Care Full time

    About Homestyle Aged CareHomestyle has cared for older Victorians for over 30 years. With 10 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our Vision is to provide quality of care and excellence in all we do...

  • Personal Care Worker

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    Make a meaningful impact on our residents' lives by offering compassionate support and care whilst working among a nurturing and diverse team At Ryman, every day is a chance to be a hero in the story of our residents' lives We invest in your development promoting growth and resilience Enjoy additional leave, great pay and fixed shifts that stay fixedAbout...

  • Food Services Assistant

    1 week ago

    Ocean Grove, Victoria, Australia Homestyle Aged Care Full time

    77-83 Tareeda Way, Ocean Grove VIC 3226, Australia Req #146 About Homestyle Aged CareHomestyle has cared for older Victorians for over 30 years. With 10 quality homes we pride ourselves on providing the best care possible in a safe and supportive environment. For residents in our care, we want Homestyle to be the best alternative to being at home. Our...

  • Evening Receptionist

    1 week ago

    Ocean Grove, Victoria, Australia Ryman Healthcare Full time

    If you are organised, enthusiastic and have a passion for people - we'd love to hear from you Be the face of our friendly community Make valuable connections with our staff and residents Opportunities for career growth and developmentAbout the RoleWe have an exciting opportunity to join our crucial support team as a Receptionist at Deborah Cheetham Village...