Support Worker

2 weeks ago

Kellyville Ridge, New South Wales, Australia Achieve Australia Full time

Support Worker - Hills

Purpose of the role
Undertake routine processes and procedures to assist in providing clients with quality client nursing and disability support services, taking a person-centred approach in line with the customer service framework and in compliance with the organisation's policies, processes and procedures, to meet the National Standards for Disability Services and all regulatory and legislative requirements

Why join team Achieve?


For many of our staff making a real difference to the lives of people with disability and working with a great, supportive teams is its own reward.

We appreciate that, but we want our team to know that we value them so offer benefits such as:

  • Salary sacrifice options including Fringe Benefits Tax and car leasing
  • Access to personal and financial counselling for you and your family
  • A range of paid leave and flexible working options
  • Support to stay fit and healthy with fitness memberships and access to wellness programs.

At Achieve it's more than just a job.
You have the chance to change lives and bring inclusion to life every day.

Our focus is our people; the people we support, and the team we employ, that we value most. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our workforce and appreciate the rich diversity they represent of life experience, languages and culture.

Achieve has been providing services to people with disability since the 1950s.

Today, we are a registered NDIS provider offering integrated clinical, health, social and disability services in accommodation, community participation, supported employment and support coordination services in the Greater Sydney and in Northern Rivers regions in NSW.


About the role
In this role, some of the key responsibilities include:

  • Undertake a range of clearly defined support duties in accordance with individualised support plans (e.g. health care plan) to assist participants to remain safe, healthy and make decisions for themselves within their assessed capacity or in conjunction with guardians who have decision-making authority.
  • Identify and report issues that affect the implementation of IP to inform any need to amend the plan to meet participants individual needs.
  • Complete mandatory documentation to meet operational requirements.
  • Comply with the organisations policies, processes and procedures to meet all regulatory and legislative requirements.
  • Maintain confidentiality and professional conduct at all times to ensure professional boundaries are respected and maintained.
  • Adhere to behaviour and appearance standards in compliance with Achieve Australia's Code of Conduct and Dress Code.

About you

  • Relevant qualifications (minimum Cert IV in Disability or Individual Support)
  • Sound interpersonal, role modelling and customer service skills;
  • Ability to problem solve and adapt to changing environments;
  • Understanding and commitment to the Disability Service Standards and WHS;
  • Understanding of human rights and the challenges facing those with a disability;
  • Current NSW Driver's Licence and
  • Experience in working with and supporting adults deemed as having significant complexity in their lives.

Pre-employment checks:

We have a Covid-19 Safety Plan to support our vulnerable clients and our workforce. It is a condition of employment to be fully vaccinated for Covid-19.

How to apply:


To register your interest, please click 'Apply' now and provide a resume and cover letter outlining your suitability for the role.

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