Operations Leading Hand

2 weeks ago

Perth, Western Australia Dnata Travel Group Full time

Are you an experienced Commercial Driver with excellent leadership capabilities willing to lead our Airside team on shift? If so, we want to hear from you

We currently have an exciting opportunity available for a Leading Hand to join our Customer Delivery team in Perth. The position will ensure the delivery of service to all customers in line with operational schedules and safety requirements.

In a nutshell, your main responsibilities are:

  • Supervise and coordinate team members in the Customer Delivery department
  • Ensuring productivity and performance criteria are met in the designated area of responsibility, including completion of regular performance assessment reports;
  • Assist supervision of catering trucks within a designated work area to ensure they reach and load-up all aircraft safely and on schedule.
  • Lead by example and perform all the duties of a Driver.
  • Supervise, train and induct workers within a designated work area.
  • Organise and coordinate work within the designated work area
  • Perform administrative and reporting duties as required
  • Follows up on any discrepancies and ensures all flight deliveries are correct

What do you need to be successful in securing this role?

  • Demonstrating leadership, decision making and organisational skills necessary to efficiently meet performance requirements in a changing work environment.
  • Hands on and display leadership by example
  • Good verbal and written communication skills
  • Must hold and maintain possession of a valid ASIC card
  • Must hold and maintain possession of a valid Australian state/territory MR or greater driver's license as well as the authority to drive airside ADA
  • Fork Lift license preferred yet not essential
  • First Aid Certificate & WHS qualifications preferred
  • Flexibility in working around flight schedules is essential (7 day per week operation)
  • A clean Police Record as part of mandatory checks required

What's in it for you?

  • Be part of a close knit and dedicated team who are truly passionate about delivering excellent customer service
  • A fun and exciting environment working airside servicing our customers aircrafts
  • Flexible working arrangements across a 7-day roster, with attractive hourly rates
  • The opportunity to showcase your leadership and supervision skills
  • Be part of a business that is committed to giving back to our people and the communities in which we operate, through environmental, community and wellbeing initiatives
  • Access to our employee benefits program which includes a wellbeing platform, discounted private health insurance and access to specials and discounts from over 700 retailers

About Us:

We are Australia's largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, food manufacturing, and airport lounge management, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world's top airlines, we operate 16 facilities across 10 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata – part of the Emirates Group – is one of the world's largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.

Want to know more about dnata catering and our global businesses? Visits our Australian careers website and watch a short video here:

Does this role sound perfect for you? If so, we want to hear from you

Click the link below and upload your resume to start on the journey of joining the dnata catering family as a Customer Delivery Driver.


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