Mackay - Retail Security Officer

2 weeks ago


Cannon Hill, Queensland, Australia STS Training Pty Ltd Full time

Security Officer:
Mackay, QLD Surrounding Suburbs


Your duties and area of responsibility will include:

  • Provide high quality customer service front line service and support.
  • Risk identification and issue resolution
  • Reporting and recording incidents and various other activities whilst on shift
  • Responding to all medical and security incidents
  • Strong interpersonal, written, and verbal communication skills
  • Responding to emergency events in accordance with site systems and processes
  • Ability to develop professional relationships with emergency services.
  • Developed understanding of conflict resolution and deescalation.

The minimum requirements for this position are:

  • Hold Driver's License and to have your own transport.
  • Need to pass a criminal history check upon employment.
  • Current First Aid and CPR Certificates
  • Current Security License and Crowd Control License in State of employment
  • Customer Service experience

To be successful in this position you will need to display the following:

  • High level of presentation
  • Excellent communication and customer service skills
  • Proven ability to work as part of a team and independently.
  • Commitment to working in and maintaining a safe working environment.
  • Ability to work flexible hours and public holidays.
  • Excellent mobility and physically able to walk for lengthy periods.
  • Happy and friendly disposition
  • Strong work ethic, reliable and punctual
  • High personal integrity and grooming standards

Employment Benefits:

  • Full professional uniform provided.
  • Stable, longterm employment
  • Onsite training, professional development

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