Assistant Store Manager

2 weeks ago

Waverley Municipal Council, Australia Orlebar Brown Full time

JOB TITLE Assistant Store Manager ROLE TYPE Full Time DEPARTMENT Retail REPORTING TO Store Manager LOCATION Bondi Junction SALARY Competitive THE POSITIONAs an Assistant Store Manager, you will be an ambassador for the brand and a senior member of theretail team.

Reporting directly to the Store Manager, you will be ensuring the delivery of agreed salesstrategy, retail profitability and KPI goals, and brand vision objectives within retail store.

The Assistant Store Manager inspires their sales team and develops a sales strategy for proactivelymanaging the performance of their stores.

The Assistant Store Manager is accountable for the storeand must lead and motivate the selling teams, ensure customer satisfaction, maximize profitabilityand productivity, and comply with all company policy and procedure.

They are accountable for thequality of training and development of their sales teams and for delivering world class KPI results.


KEY RESPONSIBILITIES

  • Responsible for the store achieving sales targets and ensuring profitability.
Accountablefor windows and shop floor commerciality and adhering to VM guidelines and standards.
Ensuring smooth Model Store implementation for new collections launch.
Must providehigher level of strategic leadership and management.

  • To lead on sales and service culture in store by achieving personal and store targets interms of store conversion, team and personal clientelling performance, KPI, multichannel sales and broader value KPI metrics.
  • Recruiting and developing a high performing team.

Responsible for field training anddevelopment path using all training tools provided by OB - Train, motivate and developthe team to optimise store performance to reflect the brand qualities.

Responsible foractive succession planning to ensure career progression and to retain successful staff.

  • Control operating costs to be within the stores budget by focusing on store sales andmargin contribution.
  • Responsible, and leading by example for the store having the highest levels ofstandards around presentation, cleanliness, and staff appearance.
  • Attending regular training sessions on seasonal product launches and Service Standards to ensure knowledge is up to date and the delivery of world class service.
  • Must ensure all measures are being taken around loss prevention to protect profit andstock.
  • Supporting the implementation and development of CRM & Clienteling initiatives tostrengthen clientele network for the store.
  • Display strong leadership skills by leading by example.
Consistently show a positiveattitude & take responsibility for own actions.

  • Conduct any other ad hoc duties related to store management deemed necessary byhigher management for the benefit of the stores and staff performance.
Work in closepartnership with HQ functions to implement business strategies in store.

  • Manage Health and Safety alongside company policy to create a safe environment forthe team and customers.
  • Ensure all human resources issues are dealt with in line with guidance from companypolicy.

CANDIDATE PROFILE

  • Demonstrated experience of management in a premium or luxury brand environment.
  • Willing to adapt and take on new challenges.
  • Depth of understanding around KPI's and impact on store performance.
  • Always presents a professional image.
  • Successfully able to handle multiple demands and competing priorities
  • Excellent communication skills – both verbal and written.
  • A real attention to maintaining high standards in store environment and a keen eye fordetail.

WHAT WE OFFER

  • Join a diverse working environment of people who we learn from every day.
  • The chance to train and develop your skills in a fun and fast working environment.
  • Competitive benefits package – a great discount on products, superfund contribution.
  • Access to a wide range of self-development resources to constantly upskill and developyour knowledge.
At Orlebar Brown, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams.
We strongly encourage your application, as we value the perspective, experience and potential you could bring to Orlebar Brown.

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