Student Advisor

2 weeks ago

Cremorne, Victoria, Australia Online Education Services Full time

About OES
Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in the digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration.

OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you're
empowered to impact.

The opportunity in a nutshell

  • Be you, we appreciate diversity in all its forms and we believe you do your best work when you're being your authentic self
  • Truly help people, we have people call us to tell us what a great job we've done true story. Is this happening in your current role?
  • Join a company that is going places, if the company is going places that means you are too great career opportunities

A bit more
OES is values lead, inclusive and a place where you can truly be you.

Within the Student Advisor team, we've purposely built a team of people that come to us from many different working backgrounds and this rich mix is what sets us apart.

We have Teachers, Police Officers and general Customer Service backgrounds just to call out a few.

What we all have in common though is our passion to deliver a memorable experience to our students - after all, that's why we exist.


Reporting to the Team Leader, the
Student Advisor will join a team of authentic, passionate people that all want you to be the best that you can be.

This isn't just a job, it's a true career where you'll be making a tangible difference in people's lives.

About You
To be successful in this role, we are looking for someone with the following:

  • An authentic person with a story to tell
  • we believe life experiences add to our ability to work things out, make good decisions and ultimately help our students
  • Previous experience in a support role providing excellent support to end user customers (we're open here, tell us who you've supported throughout your career so far)
-
A minimum Bachelor level degree:

  • Obviously, it goes without saying you'll have great communication and people skills
  • A solution focused approach with a proactive attitude to supporting your customers
  • You'll love being part of a team and contributing to it's success
  • Availability for different shift patterns (see below)
This is a full-time role and you must be available to work shifts. An example of a shift pattern is below

Week 1: 9-5

Week 2: 1-9

Week 3: 9-5

Week 4: 8-4

Week 5: 9-5 with weekend. RDO on either side.

Week 6: 10-6

What's in it for you?


Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities.

OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose).

Breakfast, snacks, table tennis and Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks.

Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

  • We require that all employees are fully vaccinated against COVID19 or hold a valid medical exemption, and we will request proof of vaccination/medical exemption if you are successful in landing a position with us._

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