Customer Services Officer

1 week ago


Hobart, Tasmania, Australia Tasmanian Government Full time
Department of Health

Human Resources

HR Management

Applications must be submitted by Sunday 28 April, :55 PM

Position details:

Applications close:

  • Sunday 28 April, :55 PM AEST
    Award/Classification:
  • Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3
    Employment type:
  • Full Time
    Region:
  • South, Statewide
    Location:
  • 5/22 Elizabeth St, Hobart
    Job description:
  • We are a values-based team who work collaboratively with workers and business units to provide a responsive, contemporary, inclusive approach to assisting workers recover from injury

The role:

  • Calculate and process payroll and prepare other documentation related to the employment benefits, conditions, and entitlements of employees of the Agency regarding workers compensation payments on a statewide basis.
  • Process timesheets for those employees in receipt of workers compensation payments.
  • Provide assistance to employees or key stakeholders on enquiries relating to workers compensation payments by phone or electronically and maintain a current working knowledge of workers compensation legislation.
  • Provide assistance in the day to day operations of Injury Management by assisting with payroll processing, report production, and the maintenance of information systems and databases for workers compensation claims including workers compensation certificates and Return to Work Programs.
  • Provide information to external stakeholders such as Services Australia, superannuation companies and the Director of Public Prosecution in relation to the preparation of file notes, correspondence, and other documentation for workers compensation claims.

Note:

  • Please refer to the

Applicant Guide

For more information
Michelle Barr

Senior Consultant - Worker Compensation & Liability

Phone:

Important information

  • The Department of Health values workforce diversity and recognises the value each person offers which is shaped by their unique characteristics, background, experiences, knowledge, skills, values and perspectives._


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