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Operations Specialist

3 months ago

Brisbane, Queensland, Australia Australian Retirement Trust Full time

A fantastic opportunity exists to join our Member Operations team as an Operations Specialist We now have a fulltime permanent vacancy.

Why join us?

  • State of the Art brand new office overlooking Southbank with end of trip facilities, yoga and multi faith room, barista coffee on every floor, indoor gardens and much more to encourage collaborative culture.
  • A mature outlook on flexible work arrangements which allows you to truly balance work and life.
  • Grow your career with ART We have excellent career progression and development opportunities; ART is committed to continuous improvement and has exciting plans for the future.
  • We have an Awesome Company Culture where wellbeing of our employees is at the forefront of everything we do.

About the role
Every one of our team contributes to helping make our members' world better.

Key responsibilities:

  • Write business rules, data mapping rules, change requests and produce and test data for MBS within the Operations BU
  • Reconcile MBS and PAYG data to ensure financial information to members is accurate and complete
  • Manage system refreshes, test data, and timeframes for data quality fixes
  • Research and critically analyse business processes related to the delivery of MBS' and PAYGs
  • Make recommendations and assist in development and implementation of business improvement solutions to optimise the statements and improve services provided to members

About you
You are an excellent communicator with high level stakeholder management skills and demonstrated experience in the superannuation industry.

Furthermore, your skills and qualifications may include the following:

  • Diploma of Superannuation
  • ASFA and/or RG146 qualifications highly desirable
  • Experience working in a superannuation specialist role in a variety of complex situations, preferably in a program/project environment
  • Proven ability using appropriate business analysis and change management tools and principles
  • Demonstrated planning and problemsolving skills

About us


When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.

Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper. As one of Australia's largest superannuation funds, we proudly take care of over $200 billion in retirement savings.
Our teams are as diverse and unique as the members we strive to inspire and empower.

Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.

**How to apply