Teleconsult Uk

Operations Coordinator

Teleconsult UK - Milton Keynes

Due to success and expansion, Teleconsult UK are looking for an Operations Coordination to further support the current operations department responsible for the day-to-day workflow, radiologists and customers.

Full training will be provided as well as a structured career development plan.

Teleconsult UK was founded in 2018 and is a successful Teleradiology reporting business that supports clients in the NHS and Private Sector.

Hours:
The normal contractual hours of work are 40 hours a week from 8:00 a.m. to 5:00 p.m. each day, Monday to Friday, with one unpaid hour for lunch taken between 12.00 noon and 2.00 p.m. each day.

Organise radiologists daily workflow and ensure reporting is completed within KPI targets ensuring accuracy and escalation of exceptions

Attending to the administration of urgent reporting requests within KPI levels

Be proactive and assist with general queries regarding operations as per line manager's needs

Daily responsibility for cross-checking output against incoming data

Daily monitoring of the PACS, integrated systems, and interfaces

Making telephone calls as per requirements

In permanent contact with IT Manager and reporting in swift manner all problems arising from IT issues from Radiologists or Clients

Communicate effectively with clients to ensure safe standards are met at all times

Knowledge, skills and experience required:

• Previous experience in operational/healthcare/account management role preferred
• High attention to detail
• A high standard of written and spoken English
• Excellent communication skills
• Excellent organisational skills
• Excellent analytical and problemsolving skills
• Excellent customer service

---