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Receptionist/host/hostess

3 months ago

Canberra, ACT, Australia The Village Hostels Full time

Are you looking for a job where you get to meet people from all over the world? If you are outgoing and interested in engaging with people from various backgrounds and all walks of life, then this position is for you
Our 200-plus bed facilities offer premium budget accommodation catering for backpackers, families, and groups. We are looking for full-time team members to assist in the day-to-day operations of our backpacker hostels.

This busy role requires availability a minimum of 5 days a week, working on a rotating roster including mornings, evenings, and weekends.

We are arranging interview now, immediate start position


Varied duties include guest check-in and check-out, processing payments including cash handling, general admin assistance and attending to guest queries as they arise.

You will be part of a small team and, as such, you will be expected to help out with any extra tasks that may arise on a daily basis.


You will be:

  • Highly motivated and enthusiastic
  • Bubbly and positive
  • Responsible and trustworthy
  • A quick learner
  • A team player
  • A problem solver
  • Able to keep up in a busy, fastpaced environment
  • Prepared to work evenings, weekends and public holidays on a rotating roster

You will have
:
The ability to respectfully communicate with people from a non-English speaking background and be sensitive to cultural differences A pro-active and enthusiastic approach to customer service
Excellent communication skills

  • The ability to contribute to the hostel's friendly and cheerful atmosphere
  • The ability to problemsolve and perform well under pressure
  • A positive cando attitude with a friendly approach and a sense of fun

Job Type:
Casual

Salary:
$28.26 per hour

Expected hours:
No less than 15 per week

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay
  • Penalty rates

Experience:

  • MS Office: 1 year (preferred)
  • Customer service: 1 year (preferred)

Licence/Certification:

  • RSA (preferred)

Work Authorisation:

  • Australia (preferred)

Work Location:
In person