Current jobs related to Night Auditors - Carlton - Arrow on Swanston Spencer

We manage two hotels in Melbourne CBD. We are seeking for experienced and passionate Night Auditors to join our team.

Responsibilities:

Respond to guest complaints, requests and emergencies;
Verify that all EOD work has been performed by others;
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay;
Answer phones and place reservations;
Respond to guest inquiries, concerns and complaints as needed;
Running audit reports from the system;
Auditing, and reconciling all revenue postings;
Controlling and securing cash, and cash equivalents for property according to cash handling policy and procedures;
Organizing, securing, and maintaining all files and records in accordance with document retention and confidentiality policies and procedures.

Requirements:

Excellent communication and math skills;
Strong written and verbal communication skills;
Able to learn computer functions and other on-the-job skills;
Exceptional customer service skills;
Solid customer service skills;
Strong eye for details;
Experience in customer service or hospitality;
Ability to multitask;
Good problem-solving skills;
Ability to access and accurately input information using a moderately complex computer;
Experience in a similar size operation required; hotel experience, preferred;

Job Types:
Full-time, Part-time, Permanent, Casual

Salary:
$ $36.54 per hour

Benefits:

• Professional development assistance

Schedule:

• 10 hour shift
• 8 hour shift
• Afternoon shift
• Day shift
• Evening shift
• Fixed shift
• Flexible hours
• Monday to Friday
• Morning shift
• Night shift
• Overtime
• Shift work
• Weekend availability

Supplemental pay types:

• Penalty rates

Ability to commute/relocate:

• Carlton,

VIC:
Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

• Australia (preferred)

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