Communications Officer

2 weeks ago

Canberra, ACT, Australia Commonwealth Superannuation Corporation (CSC) Full time
Posted: 24/08/2023

Closing Date: 07/09/2023

Job Type:
Permanent - Full Time

Location:
Canberra

Job Category:
Insurance & Superannuation

CSC is the trusted Superannuation fund for current and former Australian Government and Australian Government Defence Force employees serving our customers with our proud history for 100 years.


CSC is a progressive future focused employer with a drive to make a difference in the retirement outcomes for our customers.

Our purpose is to build, support and protect better retirement outcomes for all our customers.

Our mission is to be the trusted and valued partner who achieves long-term investment objectives, guides informed retirement decisions, and gives our customers peace of mind that their futures are in safe hands.


The drive to make a difference.


Every day, CSC makes a real difference by guiding our customers to make the right choices, and to feel confident about their financial wellbeing.

Through our world-leading investment strategies, we are always growing and improving.

That means creating an environment where each and every one of us has the opportunity to strive together for excellence.


Your new role


We're looking for people who have a real drive to make a difference—for our customers, for each other, and for CSC.


As a
Communications Officer, you will be the driving force behind shaping CSC's brand narrative and connecting with our customers in meaningful ways.

Execute communications strategies that align with our business objectives, and craft compelling written materials to fuel our strategic customer communication initiatives—including targeted campaigns, engagement opportunities, and educational programs.


The role will also support the broader Brand, Marketing and Communications and Digital Engagement team and align strategic communications and content with the proactive customer engagement strategy.


  • Produce endtoend external written materials and collateral to support strategic customer communication.
  • Draft, edit, review and redevelop content to optimise and ensure appropriateness for all channels.
  • Provide support to the wider team's communications deliverables.
  • Write in adherence to the house written style guide, to ensure all content is on brand, contemporary, a consistent style and tone of voice and is of the highest quality.
  • Collaborate with SME's and various teams across the business, from insights to compliance requirements.

Desired Skills and Experience:

What you'll need to excel

  • Relevant tertiary qualifications such as marketing/communications/media/journalism, desired.
  • Knowledge and experience of communications delivery to multiple audiences.
  • Excellent storytelling ability and aptitude for content writing.
  • Proven ability to work with stakeholders to develop written content.
  • Selfmotivated attitude with a willingness to learn and contribute to a positive business culture.
  • Strong adherence to brand guidelines and a keen eye for maintaining a consistent tone of voice.
  • Ability to supports communications activities and content requirements to meet business objectives.
  • Adobe Creative Cloud experience.
  • Exposure to the financial services industry, a bonus.

What you'll get in return
Opportunities to gain the skills, experience, and development you need to enjoy a fulfilling career.

You will have engaging and meaningful work in an environment where you have the opportunity to contribute to our Customers retirement journey and make a difference every day to the lives of others.
You will have access to work from our contemporary, collaborative and sustainable workspaces in Canberra and Sydney.


  • A variety of challenging and interesting work with the opportunity to develop your skills
  • Paths for career development and progression with an opportunity to work with a mentor
  • Be a part of a supportive team who embrace collaboration and a positive work environment

Be Super appreciated

  • Access to flexible working arrangements
  • Multi award winning health and wellbeing strategy SuperYou
  • Learn from experienced professionals
  • Great people to work with
  • Work that makes a real difference to our members' lives
- investment in your learning and development

  • Access to study leave and financial assistance for tertiary education
  • Competitive remuneration packages benchmarked to financial services sector with access up to 15.4% superannuation

How do I apply?

Applications close: 5:00pm, Wednesday 6 September 2023

Please note Agency submissions will not be considered for this position.**
More about CSC


At CSC, we know that it takes all of us working together, united as one, to guide our customers towards their retirement dreams.

We're proud to serve those who serve our country.

Watch our video series
and meet the staff behind our 100 years of inspiring stories

Visit our careers page
and website to discover more about CSC

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