Treatment Coordinator

2 weeks ago


Melbourne, Victoria, Australia hatch Full time
This is a Treatment Coordinator role with Dental One based in Melbourne, Australia

  • Dental One

Role Seniority - A position suitable for individuals with foundational skills, strong drive, and a willingness to learn. Typically requires 1-2 years of relevant experience.

More insights about The Treatment Coordinator Role At Dental One

The ideal candidate should possess exceptional customer service abilities with some exposure to sales preferred. While familiarity with the Dental sector is advantageous, it is not a prerequisite. This is a full-time position distributed across 5 days within a 6-day work week.

As a Dental Treatment Coordinator, you will play a vital role in the clinic's prosperity by overseeing patients' treatment plans, online inquiries, interacting with prospective patients, and organizing appointments based on the outlined plan. Comprehensive training will be provided, and the successful candidate must exhibit strong prioritization skills to manage daily tasks autonomously while spearheading efforts to drive positive outcomes.

Responsibilities

  • Engage with potential patients to identify their dental needs and address any concerns.
  • Provide details on treatment alternatives, expenses, and financing options. Familiarity with Humm finance is advantageous.
  • Promptly and professionally follow up on online inquiries.
  • Transform dental treatment proposals into confirmed appointments.
  • Arrange and set up appointments for dental procedures.
  • Occasionally, be prepared to undertake any additional duties delegated by the dental practitioners or The Area Practice Manager.
  • Meet the designated KPI benchmarks for treatment conversions at each Clinic.



Before delving into the job responsibilities, it's worth noting that regardless of your initial knowledge, continuous learning is guaranteed, with support from the Dental One team to foster your professional development.

???? We encourage you to apply even if you don't fulfill 100% of the requirements highlighted ????

Key Responsibilities

  • Establishing Relationships
  • Handling Customer Inquiries

Key Strengths

  • Collaboration
  • Results-driven mindset
  • Service-oriented approach

Reason for Dental One collaborating with Hatch for this opportunity. Hatch aims to create equal opportunities for individuals in finding a fitting career path. Hence, your application allows you to showcase more than just your CV.

A Final Remark: This position is with Dental One, not with Hatch.

We uphold inclusivity regardless of gender identity, sexual orientation, cultural background, disability, age, or any other irrelevant factors. In essence, Hatch welcomes everyone.
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