Food & Beverage Supervisor Mercure Gold Coast Resort

1 week ago

Gold Coast, Queensland, Australia AccorHotels Full time

Food & Beverage Supervisor | Mercure Gold Coast Resort
Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast.

Overlooking the Oasis pool and the ninth hole of the Palm Meadows Golf Course, _The Green Dining_ restaurant and bar welcomes our guests.


Reporting to the Food & Beverage Services Manager, you will be responsible for assisting in the efficient running of the breakfast buffet and a la carte dinner service.


YOUR EXPERIENCE AND SKILLS INCLUDE:

  • Excellent communication skills, and high standard of grooming and personal presentation,
  • Previous leadership experience in hospitality with a focus on guest service and team engagement, including the ability to train others
  • A leader genuinely passionate for providing exceptional customer service, motivated to train and develop a team to share this enthusiasm,
  • The ability and flexibility to work across a seven day rotating roster, including mornings, nights, weekends, and public holidays,
  • Currently hold, or be willing and able to obtain Responsible Service of Alcohol (RSA) certificate.

WHAT YOU WILL BE DOING:

  • Working closely with the Food & Beverage management team to ensure customer expectations are met in all formats of the operation.
  • Effectively dealing with customer concerns and complaints.
  • Working across _The Green Dining_ buffet breakfast, restaurant and bar, _The Cart Takeaway_, and the seasonal poolside _Oasis Bar_.
  • Assisting in promoting a positive working culture within the Food & Beverage team.

WHAT IS IN IT FOR YOU:

  • Work as part of a highly motivated and skilled team, within a 292-room resort, spanning over 3.5 hectares of manicured gardens,
  • A high standard of training and development with a focus on upskilling and Workplace Health & Safety,
  • Potential ongoing employment opportunities with the Resort and Accor Hotels,
  • Employee benefits within the exclusive ALLHeartist Program.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.


#workyourwaytoleadership #accorcareers #accorlivelimitless #accorhotels #itsgoodtobeus #benefitsyourway
Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

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