Cloud Support Associate Apprentice

2 weeks ago

Sydney, New South Wales, Australia Amazon Web Services Australia Pty Ltd Full time
High school diploma or equivalent


The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud.


A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both - a qualification and a career.

Cloud Support Associates work with companies every day to help them move their technology to the cloud and solve different types of technical challenges.

They're also the voice of the customer and provide feedback on customer needs when working with engineering teams to develop new features.


Cloud Support Associate Apprenticeship Program:


The Cloud Support Associate Apprenticeship Program is an accelerated career development program for professionals who want to start or advance their technical skills.


Training is broken into two main pieces:
instructor-led and on-the-job training.

  • The instructorled training (ILT) is projected to start in July 2024 and consists of 2 days a week of training in a virtual classroom environment delivered by Swinburne University. This will result in a recognized Diploma in Applied Cloud Technologies.
  • Alongside the ILT, apprentices will proceed to onthejob training (OJT) at AWS. This will be delivered in person format with teams based across Sydney, Brisbane and Melbourne.


If accepted, apprentices will be provided both formalized IT training by Swinburne University (2 days a week) and paid on the job training and experience (3 days a week) at AWS.

This is a 24-month program leading to a Diploma in Applied Cloud Technologies and an opportunity to join AWS' as a permanent employee as part of a world class technical team.

Key job responsibilities

  • Work with network, systems, and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.
  • Deploy and monitor the systems and automation to ensure that regional tooling is operating optimally.
  • Utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.
  • Maintain responsibility for systems functionality, performance, and configurations issues.
  • You regularly contribute to the creation and improvement of all support documentation.
  • You operate with limited guidance from management and aggressively drive issues to resolution.
Brisbane, QLD, AUS | Melbourne, VIC, AUS | Sydney, NSW, AUS

  • Familiarity with Cloud computing concepts

Acknowledgement of country:


In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.

We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.


IDE statement:

Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

  • Cloud Support Associate

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Web Services Australia Pty Ltd - D81 Full time

    "- Tertiary degree in Information Technology, Computer Science, Engineering or a related field Underlying passion for technology and a love of solving complex problems Strong communication skills Excellent oral and written communication skills Have strong customer focus & multitasking skills Selfstarter who is excited about technology Ability to troubleshoot...

  • Cloud Support Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    DESCRIPTIONAs a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our...

  • Support Desk

    2 weeks ago

    Sydney, New South Wales, Australia Cloud Specialists Full time

    We are glad you are interested in working at Cloud Specialists Now let us get an understanding of yourself.To apply for a job simply fill the form and upload your resume in pdf format. Shortlisted candidates will be contacted for a phone or in-person interview at our Sydney CBD office. What position are you applying for? * Current openings Your Name First...

  • Cloud Support Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    DESCRIPTIONAmazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...

  • Cloud Engineer

    2 weeks ago

    Sydney, New South Wales, Australia West Recruitment Full time

    12 Month initial Term - Extensions expectedDaily Rate contract roleSydney CBD LocationAbout Your New EmployerWest Recruitment is excited to be partnering with a newly formed business that is operating within the renewable energy sector. This business has been created as part of a joint venture and is well supported as it moves through an exciting period of...

  • Cloud Security Specialist

    2 weeks ago

    Sydney, New South Wales, Australia TROOCOO Pty Ltd Full time

    Opportunity to take the next step in your career Multiyear transformation program- $155k package with attractive company benefitsAbout our client:Our client is an instantly recognisable household name within the Financial Services industry. In recent years they have led the way in the creation of wealth management products and services for their customers....

  • Head of Cloud

    2 weeks ago

    Sydney, New South Wales, Australia The Recruitment Company Full time

    The OpportunityThis global organisation is a leading provider of innovative solutions in the fintech sector, specialising in delivering cutting-edge software solutions that empower their clients to thrive in the digital age. They are seeking an experienced Cloud Engineering leader to take ownership of the Cloud & DevOps practice and drive security.Key...

  • Cloud Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Osborne Richardson Full time

    Osborne Richardson specialise in public-sector recruitment. Our IT division is headed up by an experienced IT project manager so, when you work with us, you will be working with someone understands your requirements based on real-world experience.• To 6 Sep 24• $800/day + Super• Brimbank• Immediate startA large local council is looking for an...

  • Cloud Technical Lead

    2 weeks ago

    Sydney, New South Wales, Australia Temenos Full time

    ABOUT TEMENOSTemenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We do this through the pioneering spirit of 7500+ Temenosians who are passionate about making banking better, together.We serve 3000 banks from the largest to challengers and community banks in 150+ countries. We collaborate with...

  • Account Technology Strategist

    2 weeks ago

    Sydney, New South Wales, Australia Cloud Software Group Full time

    About This Team: Come and join Citrix ANZ (Part of Cloud Software Group) as an Account Technology Strategist for a unique opportunity to engage with cutting-edge technology and innovative solutions. The ATS has direct impact on customers by helping them navigate complex technological landscapes and achieve their business goals. At Citrix ANZ, you'll be...

  • Cloud Support Engineer

    2 weeks ago

    Sydney, New South Wales, Australia envia Full time

    Sydney, AUS On a typical day, a Cloud Engineer will be primarily responsible for solving customers' issues through a variety of contact channels which include telephone, email, and web/live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working to dive...

  • Cloud Sme

    2 weeks ago

    Sydney, New South Wales, Australia Ontrack Systems Aus Pty Ltd Full time

    Must have deep understanding of Kubernetes and Docker architecture andassociated toolsMust have 4+ years' experience of TFS, Git, Gitlab, Jenkins, Ansible,PowerShell/Bash Helm and other related technologies3+ years' experience of developing and supporting K8S CI/CD pipeline productionprocessesProficiency in Docker / K8S / Containerization (Inc....

  • Cloud Support Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    DESCRIPTION ABOUT USAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS...

  • Cloud Support Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    DESCRIPTIONABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...

  • Cloud Support Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    ABOUT USAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support...

  • Cloud Support Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Job ID: | Amazon Web Services Australia Pty LtdABOUT USAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Amazon Web Services is the market leader and technology forerunner in the...

  • Microsoft Azure Cloud Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Bettechnology Full time

    About the job Microsoft Azure Cloud Engineer At Bet Technology we implement enterprise end-to-end solutions for the online betting industry.We practice SOLID engineering principles to be able to achieve globally scalable Saa S and Paa S.We define, design, implement, test, ship and maintain products that are used by hundreds of thousands of people.Our company...

  • Microsoft Cloud Solutions Consultant

    2 weeks ago

    Sydney, New South Wales, Australia OBT Full time

    Microsoft Cloud Solutions Consultant (Sydney)Join a global information technology pioneer in the Cloud Services arena represented in Australia, Singapore, Europe and the USA. Providing advisory and consulting services around Cloud and Digital Workplace Transformation, with a focus on Microsoft Cloud technologies such as Office 365 with Enterprise Voice and...

  • Microsoft Azure Cloud Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Bettechnology Full time

    About the job Microsoft Azure Cloud Engineer At Bet Technology we implement enterprise end-to-end solutions for the online betting industry. We practice SOLID engineering principles to be able to achieve globally scalable SaaS and PaaS. We define, design, implement, test, ship and maintain products that are used by hundreds of thousands of people.Our company...

  • Cloud Security Engineer

    2 weeks ago

    Sydney, New South Wales, Australia Tal Full time

    TAL We offer flexibility by letting you tailor your cover to suit your individual needs.Quick and easy to apply.Get An Online Quote. View company page From the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.We want to grow with you.Achieve with you.And support you to do your best...