Test Lead

2 weeks ago

Melbourne, Victoria, Australia CONDUENT Full time

About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Job Track Description:

  • Requires broad technical expertise and company/industry knowledge.
  • Accountable for program management functions.
  • Assists others in achieving goals.
  • Manages performance appraisals and pay reviews.
  • Manages training for 3 or more employees.
  • Manages hiring and termination actions.

General Profile

  • Accountable for team performance and results.
  • Manages professional employees and/or supervisors.
  • Adapts plans and priorities based on resource and operational challenges.
  • Acts based on policies, procedures.
  • Receives guidance from managers.
  • Provides technical guidance to employees, colleagues and customers.

Functional Knowledge

  • Understands and applies concepts in the field of expertise.
  • Has growing knowledge of other disciplines.

Business Expertise

  • Translates strategy and priorities into work product.

Impact

  • Positively impacts level of service.
  • Influences the team's ability to meet quality, volume, and timeline targets.
  • Guides based on policies, resource requirements, budgets, and business plans.

Leadership

  • Builds team engagement to meet service and operational challenges.
  • Provides recommendations for OT, operational expenses, and rollup data.

Problem Solving

  • Resolves technical, operational, and organizational problems.
  • Supports problem solving across an organizational matrix.

Interpersonal Skills

  • Guides and influences internal and external customers or agencies.

Responsibility Statements

  • Prepares test plan, test strategy.
  • Participates in the preparation of test conditions.
  • Responsible for the quality of testing deliverable.
  • Publishes test reports/status.
  • Manages the defect management process during the testing phase/effort.
  • Manages the test team according to the schedule.
  • Coordinates resolution of issues related to activities impacting the progress of testing.
  • Suggests, creates, or adds test cases wherever applicable.
  • Identifies optimization areas and roadmap.
  • Participates in test status calls and other project discussions.
  • Coordinates training for new employees.
  • Performs other duties as assigned.
  • Complies with all policies, procedures, and standards.

Closing:


Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.


  • At Conduent, _we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible._

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