Medical Receptionist/ Client Services Officer

1 week ago

Sunbury, Victoria, Australia Sunbury Physiotherapy Full time

Wanting a rewarding career progression? A not to be missed opportunity exists for a, motivated medical receptionist/ client service officer to join the friendly team at Sunbury Physiotherapy.

Sunbury Physiotherapy exists "To empower our community to live their best life by optimising health and performance".

We are passionate about delivering quality physiotherapy, priding ourselves on being progressive, innovative and ethical to achieve the best outcomes for our patients.

This leads to great fulfilment in our team members


While patient outcomes are paramount, we are even more dedicated to achieving the best for our team members, fostering their growth development and enhancing job satisfaction.

This is demonstrated by significant investment in education, development as well as cultural and social activities


The team at Sunbury Physiotherapy, while being professional and supportive, also possesses large chunks of humour and a good dose of banter - you spend a lot of your time at work, we want it to be a fun and enjoyable place to be.

We are also excited that a large scale renovation, has recently been completed, allowing us to work in a brand new, purpose built facility.


Our multidisciplinary team includes; 11 physiotherapists and 5 administrative support service members as well as, orthopaedic surgeon, podiatry, myotherapy and remedial massage professionals.

Our practice also incorporates Pelvic Health Physiotherapy, Mindfullness, Hand Therapy, Aquatic Physiotherapy, Clinical Pilates and the GLA:
D programme for hip and knee osteoarthritis.

We are seeking an energetic client service officer to join our team. The applicant must align with our core values which include;
"Team first" - We support, nurture and include.

"Live above the line" - We have accountability, personal responsibility and integrity. We are solution focused and have a positive attitude. We hold ourselves to the highest ethical standards

"Strive for Greatness" - We strive to be better in ourselves for our team and patients. We are not complacent and Good is not Enough. We are prepared to push outside of our comfort zones

"Care to Make a Difference" - We care for our patients, their well being and performance; their outcomes matter. We take pride in our work and demonstrate a strong work ethic

"Love What you do" - We do what we love, celebrate the wins and have fun along the way

The successful applicant

MUST THRIVE IN A BUSY ENVIRONMENT
If you don't, this is NOT the position for you.

Also must

  • Have excellent communication skills
  • Work well in a team environment
  • Demonstrate initiative
  • Possess good IT skills

Desirable additional skills/experience include:

  • Sales
  • Use of social media in marketing/advertising
  • Website maintenance
The position is a permanent full time position of between hours per week.

Current proposed hours are Monday through to Friday as well as 1 Saturday per month 8:15 am - 2:15 pm.

There will be flexibility in hours to suit the successful applicant.

However, there will be a minimum of one early start per week ie 7:15 am and a minimum of two later finishes (between 8 and 8:15 pm).

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package including financial contributions to professional development, paid public holidays, personal leave, holiday leave plus loading and superannuation.

The hourly rate of pay is $28 and $39 per hour for Saturdays. There is also an additional commission based sales bonus, paid monthly.

IMPORTANT**At Sunbury Physiotherapy culture is everything and we really want to see if we are the right "fit for you" and you the right "fit" for us. This is why we would like your cover letter, addressed to Michelle Linton, to include;

  • A little bit about yourself (including a fun fact)
  • Why you are interested in this position
  • Why you are suited to the position / fulfil the required criteria
Which of our core values most resonates with you and why?

  • How the outlined hours suit your lifestyle and your capacity to do extra hours to cover leave
We look forward to hearing from you

Job Types:
Full-time, Permanent

Salary:
$28.00 per hour

Expected hours:
per week

Benefits:

  • Employee discount
  • Employee mentoring program
  • Free drinks
  • Free food
  • Professional development assistance

Supplemental pay types:

  • Commission
  • Penalty rates

Work Location:
In person

Application Deadline: 26/03/2022

Expected Start Date: 21/03/2024

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