Supervisor at

3 months ago

Malvern East, Victoria, Australia The Pancake Parlour Full time
We are stacked with opportunities At The Pancake Parlour we provide:

  • Amazing discounts on our Lovely menu items
  • Career development our CEO, HR Manager, Director of F&B and many of our Restaurant Managers began their careers with us as waiters, kitchen hands or Supervisors
  • The opportunity to gain valuable experience in areas like leadership learn skills that are transferable to any industry

You will thrive in this role if you:

  • Are a natural people person with a flair for customer service
  • Are a big believer in putting the customer at the heart of everything you do
  • Encourage a positive and fun team culture
  • Enjoy being a team leaderHave experience working in hospitality (previous supervisory experience advantageous)
  • Aren't afraid to get on the tools and get your hands dirty

The Supervisor's main focus is:

  • Ensuring that all customers receive excellent service.
  • They also have accountability for the following statistics on their shifts:
  • Cost of wages
  • Average spend per customer
  • Total gross profit
  • Number of upsells and second orders
/Part-time

Benefits:

  • Professional development assistance
  • Referral program

Schedule:
8 hour shift

Supplemental pay types:

  • Penalty rates
  • Performance bonus

Work Authorisation:
Australia (required)

Benefits:

  • Employee mentoring program
  • Professional development assistance

Schedule:

  • Day shift

Supplemental pay types:

  • Bonus

Work Authorisation:

  • Australia (required)

Work Location:
One location