Performance and Delivery Principal

2 weeks ago

Mulgrave, Victoria, Australia Kmart Full time

Brighter Futures Start Here
At Kmart it's not just what you do, it's who you are that makes every day living brighter.

You'll be joining a diverse team who come together to collaborate globally around tech.

With six purchases made every second, you'll feel the impacts of the work you'll do for our millions of customers every day.

We're focusing on being a customer-led, digitally enabled retailer.

Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory.

Join our team, choose your own path and work on projects that excite you.

Join the team

Joining Kmart Australia's Digital and Stores Technology team as a Performance and Delivery Principal presents an exciting opportunity to play a pivotal role in driving the success of the Stores & Digital Technology portfolio, encompassing approximately 250 individuals.

In this key position, you will be entrusted with the accountability for the entire delivery process, ensuring its seamless execution.


Your responsibilities will extend to overseeing delivery planning and status reporting, providing valuable insights to guide strategic decision-making at the executive level.

With a focus on value realisation, you will lead the management of Risks, Issues, Assumptions, and Dependencies, ensuring a proactive approach to addressing challenges that may arise.

Additionally, your role involves identifying and rectifying issues with critical initiatives through coaching or direct involvement. You will enhance the delivery practice by upskilling and coaching individuals in delivery roles.

A crucial aspect of this position is to drive continuous improvement in delivery processes and metrics, contributing to the overall success and growth of Kmart Australia's technological endeavours.


What You Will Be Doing:

  • Providing Program and Agile Delivery oversight across the entire portfolio. Leveraging your proficiency in program management and Agile delivery and your own handson experience in delivering complex programs of work.
  • Coaching, mentoring people in Delivery focused roles, fostering a collaborative and highperformance work environment.
  • Developing a profound understanding of the business, utilizing this knowledge to prioritize focus areas for delivery teams and providing invaluable insights to executive leaders.
  • Playing a key role in building a high performance, highly engaged culture
  • Rigorously focusing on delivering highquality output, contributing to the overall excellence of the delivery process.
  • Cultivating a strong rapport with Heads of Engineering and Delivery, Delivery Managers, and Chief Product Owners, fostering a collaborative and supportive network within the organization.
  • Challenging the status quo, using data and insights

To Be Successful in This Role, You Will Need:

  • Excellent critical thinking, time management and prioritisation skills
  • Strong written and verbal communication skills, with the ability to adapt to both executive and technical audiences. Relationship building is fundamental to success.
  • Proven experience personally leading the delivery of large, complex initiatives and programs of work, demonstrating the ability to navigate challenges and drive successful outcomes.
  • A track record of working at scale on initiatives with large technology components, showcasing a deep understanding of the intricacies of technology-driven projects.
  • Demonstrated success in driving continuous improvement, fostering a culture of innovation and optimisation.
  • Deep understanding of program metrics and reporting tailored for a senior executive audience, showcasing your ability to provide insightful and strategic information.
  • Extensive planning and estimation experience, showcasing your ability to accurately forecast and allocate resources for successful project delivery.
  • Previous experience in the management and/or coaching of delivery roles, such as Iteration Managers, Delivery Managers, Scrum Masters, and Project Managers.
  • While not mandatory, previous experience in the retail sector is beneficial, as it can provide additional context and understanding of the unique challenges and opportunities within this industry.
  • Understanding the Software Lifecycle and demonstrating a keen appreciation for how software is built and delivered, coupled with an understanding of how technical solutions are defined, ensuring a holistic grasp of the technology landscape.
  • Energy, drive and adaptability. Enabling you to pivot based on the best data available.
  • The ability to absorb business strategy and translate the implications to maximise delivery outcomes.

Perks and benefits we'll offer you:

  • Flexible working
  • you'll choose when and where you work.
  • We'll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more.
  • Great career opportuni

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