Receptionist/telephonist
2 weeks ago
- Subiaco, WA, Australia, 600
- Administration Officers
- Admissions / Patient Accounts
- Patient Support Officers
- Receptionist
- Telephonist
- Ward Clerks
- Casual
- Permanent Fulltime
- Permanent Parttime
- Closing on: Jul 3 202
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Welcome to St John of God Health Care
St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers).
We operate 27 hospitals and services comprising more than 3,500 hospital beds, including home nursing, disability services and social outreach programs.
With over 127 years' experience in health care, we have an excellent reputation as a caring, nurturing and supportive employer.
The Position
St John of God Subiaco Hospital is the oldest and biggest hospital in our group, having been established in 1898. With 600 beds, it is one of Australia's most respected providers of health care services and an internationally renowned leader in clinical trials and research.
SJG Subiaco Hospital is also a leader in innovation and adoption of new technologies, including the implementation of robotic surgical devices and virtual reality imaging technology. Our hospital is located in the heart of Subiaco close to stylish cafes, boutiques and with easy access to the train station
.
We are seeking friendly and welcoming customer service superstars to join our team as
Receptionist/Telephonist. As
Receptionist/Telephonist you will be responsible for providing a highly professional standard of reception and switchboard customer service to all hospital clientele and caregivers.
The Receptionist/Telephonist must also maintain accurate records of all calls and visitors, and ensure that all communication is handled in a timely and efficient manner.
Additionally, they may be responsible for scheduling appointments and managing patient files.- A willingness and capacity to embrace the Mission and Values of St John of God Health Care.
- Demonstrated experience in providing Reception or Front Office customer service in a busy environment, including the operation of switchboards.
- Sound computer literacy and proficiency with switchboards, paging and other security equipment in the area.
- Welldeveloped communication and interpersonal skills, including the ability to deal with conflict situations, provide concise advice and deal with a variety of people.
- Demonstrated written communication skills including the ability to draft letters, memos, standard reports and other correspondence on behalf of the manager.
- A high level of customer service skills including flexibility, tact and diplomacy.
- Sound planning and organisational skills, including the ability to prioritise tasks and to cope with competing demands.
- Demonstrated ability in being proactive and using initiative to achieve desired results without constant supervision and direction.
- Commitment to our service ethos.
The Benefits:
-
Hourly: $ 28.87 to $32.37, plus 10.5% superannuation
- Discounts on hospital services & private health insurance
- Highly competitive conditions
- Flexible Working Hours and a genuine commitment to worklife balance
- Generous salary packaging options
- Up to $15,900 on a range of benefits such as mortgage, rent, or other everyday living expenses
- Up to $2650 on meal entertainment, holiday accommodation and venue hire
- Access to novated leasing to use pretax dollars for a car and expenses
- Green Travel Allowance available
- Strong, Flexible career pathways
- A welcoming and supportive culture
_All applicants are asked to submit a covering letter (of no more than two (2) pages) demonstrating how you meet the essential criteria available on the last page of the position description available via this link__ _
_Receptionist_Telephonist, Subiaco.pdf_
For enquiries contact Teshia Coe, Admissions Coordinator, on
**Applications Close: 03/07/2023
