Regional Technical Specialist

1 week ago


Clayton South, Victoria, Australia Bosch Group Full time
Company Description

With a proud history dating back 136 years, the Bosch Group now employs over 400,000 people across 165 countries. Bosch offers innovative solutions for the Automotive/Mobility Sector, Industrial Technology, Consumer Goods, and Energy and Building Technology.

The Bosch Group's strategic objective is to improve the quality of life worldwide with products and services that are innovative and spark enthusiasm.

In short, Bosch creates technology that is "Invented for life." To this day, Bosch remains privately owned, with 94% held by a charitable trust.

Bosch is a rather special company.

The Automotive Aftermarket division of Robert Bosch provides one of the most complete product portfolios globally.

Our range includes Wipers, Batteries, Spark Plugs, Starter Motors and Alternators as well as Braking, Fuel Injection, Ignition and Diesel products.

The Automotive Aftermarket division also encompasses the Bosch Service Centre network, which offers a complete range of diagnostic and repair services along with a wide range of spare parts.


Job Description:


We are currently offering an opportunity for a highly motivated and enthusiastic individual to join us as a Regional Technical Specialist.


This is an on-going full-time opportunity based at our Head Office in Clayton and involves frequent occasional domestic travel and occasional international travel.

Key Accountabilities include

  • Support the development, maintenance, and quality of the Bosch Diesel Service network.
  • Support the commissioning and service of Bosch Test Equipment within the Bosch Diesel network and independent workshop landscape.
  • Provide technical support across the Bosch Automotive Aftermarket portfolio of parts, test equipment for Australian based network dealers, distributors and independent workshops.
  • Support the Aftermarket Sales Team with test equipment sales & support, and developing external sales path opportunities
  • Support with the investigation of warranty parts enquiries and repairs.

Position responsibilities will include:

  • Promoting Bosch's Automotive technical training throughout the dealer network
  • Following up any outstanding actions from quality audits within the Bosch Diesel dealer network
  • Promoting new equipment relevant to supporting Bosch Diesel dealer network requirements
  • Promoting and assisting with diagnostic test equipment enquiries and sales where possible
  • Supporting sales and providing technical support for diesel test equipment products
  • Working with product managers around monitoring and reviewing warranty returns to ensure relevant information is relayed back to the appropriate business units for product analysis, and or corrective actions in the field
  • Providing remote hotline and technical services for the Bosch Service Network (Bosch Car Service & Bosch Diesel Centers)
  • Providing technical and industry knowledge to support marketing strategies
  • Supporting the Automotive Aftermarket team with Bosch Diesel dealer equipment sales & support
  • Represent Bosch at Diesel industry events and distributor functions

Qualifications:


We are looking for a conscientious professional with the ability to work across multiple business units, coordinate various team members, manage diverse topics and priorities, establish effective relationships across all levels of an organisation.

To be considered for this position you are required to meet the following criteria:

  • Certified Diesel Fuel Injection Engineer and/or significant experience within the diesel systems repair industry

Essential:

  • Sound industrybased knowledge
  • Diesel system knowledge
  • Proficient in MS Office,
  • Basic SAP, CRM
  • Attention to detail
  • Excellent presentation skills
  • Professional communication and interpersonal skills
  • Display high initiative
  • Excellent time management and organisational skills
  • Strong entrepreneurial mindset
  • High level of social competence
  • Team player
  • Credible and Reliable
Additional Information

We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential

We offer our employees:

  • Training and development programs to help you reach your full potential
  • 14 weeks paid (or 28 weeks at halfpay) Parental Leave for primary carer (in addition to government paid parental leave)
  • Superannuation on unpaid Parental Leave
  • The option to purchase additional annual leave
  • A wide range of Health and Wellbeing programs
  • Support and counselling services with work or personal matters through our Employee Assistance Program
  • Up to 50 weeks Income Protection for permanent employees
  • Diverse and exciting career opportunities, both local and international
  • Discounts on Bosch products and as well as products from affiliated brands

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