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Quality Assurance Advisor
3 months ago
DATE POSTED
27/07/2023
JOB REFERENCE ID
16272
LOCATION
Melbourne, Australia
GENERAL JOB DESCRIPTION
You will provide systems, processes, and expert advice to support and enable effective management of quality, risk and compliance.
KEY FACTS
- Join a leading notforprofit organisation
- Provider of residential aged and community care services
- Dynamic, inclusive and supportive company culture
- Great opportunity for a selfmotivated and customerfocused Quality Assurance Advisor
FULL JOB DESCRIPTION
For one of our clients, a leading not-for-profit aged care provider, we are looking for a passionate and driven Quality Assurance Advisor, to join their team in expansion.
MAIN RESPONSIBILITIES:
- Advocate for quality management systems and processes to ensure continuous improvement;
- Lead a proactive and collaborative approach to risk management which supports the organisation to minimise adverse outcomes, manage uncertainties and maximise opportunities;
- Drive new initiatives and continuous improvement;
- In collaboration with key stakeholders, support the implementation of Quality Management Systems;
- Assist with the delivery of Quality Management Systems training across the organisation;
- Deliver audit reports that improve the safety, quality and continuous improvement of services and support accreditation against Quality Standards;
- Prepare reports and presentations for the Executive, Board Committees, and organisational committees as required, on key risk and legislative compliance issues;
- Contribute to organisational quality and compliance reporting requirements;
- Participate in the review of existing, and the development of new, policies and procedures that are part of the company's Safeguarding framework;
- Participate in reviews of serious events and allegations as part of the broader safeguarding function;
- Assist with the development and delivery of Safeguarding training across the organisation.
ABOUT YOU:
- Previous experience in a quality assurance role in a highly regulated industry;
- Knowledge and experience with safeguarding frameworks within aged care and health sectors are highly regarded;
- Ability to collate, synthesise and analyse data and produce reports;
- Strong analytical skills and attention to detail;
- Intermediate/Advanced knowledge of Microsoft Office suite
- Excellent time management skills;
- Excellent interpersonal and communication skills;
- Customerfocused, highly professional, with a strong desire to provide quality client service;
- Willingness to travel to metro and regional if required.
WHAT IS ON OFFER:
- Join an Employer of Choice
- Work with a passionate, enthusiastic, and customeroriented team
- Supportive, inclusive company culture
